 Delivering internal soft-skills training:* Manager’s role* Operative Negotiations* Team development workshops* Change Mangement* Stress Management* Coaching & Feedback* Time Management* Teamwork* Negotiation Skills  Identifying organizational needs for teams & individual and developing yearly training strategy for each division after fine-tuning with each Head of Division. Identifying and evaluating external training vendors for delivering Romtelecom training on specific needs & terms Designing internal training notebook

Develop and deliver "tailor made" training on topics such as:2008:Time Management, internalCommunication Skills, internalRecruitment and Selection, internal2009: Presentation Skills for PharmaBusiness Written Communication for BankingNegotiation Skills for PharmaConflict Negotiation Skills for BankingCommunication Skills for Food IndustryBusiness Written Communication for Food IndustryManaging Upward WorkshopNegotiation Skills for Banking2010:Team-building for BankingOutplacement Program - Personal branding trainings for BankingTeam-building for International InstituteTeam-building for PharmaCustomer Centric Relationship - for Middle Management in BankingCustomer Centric Negotiation - for SME Managers in Banking2011Customer Centric Relationship - for Middle Management in BankingCustomer Centric Negotiation - for SME Managers in BankingPublic Relations Skills - for Public SectorTeam-building events - for PharmaTeam-building event - for Law OfficeTeam-building event - for Fashion IndustryDevelop training materials for several soft-skills trainingsManage training department's activity - report to Managing PartnersDeliver Orientation training for new Innerlook employees

Recruitment:* Selection and recruitment for sales personnelPersonnel Admin:* Develop Procedure for Vacation Issue* Advising on pay and other remuneration issues* Administering payroll and maintaining records relating to staff* Interpreting and advising on employment legislationHRM:* Develop the Annual HR Department Strategy for 2008* Interview the HQ employees

Develop and deliver a specialized soft&hard skills training program for the sales force in Sales activity and Customer care topic- & 8 HABITS IN SALES;Develop and deliver Orientation Training;Manage external hard skills training;Coaching and motivating employees in storesManage Training Dept's activity - reporting to GM Teknosa Romania & HRD Teknosa Turkey

Develop, assist for and deliver trainings on topics such as: Customer Care for Retail Industry, Communication Skills for Pharma and Project Management for FMCG Industry.

3 yrs of training delivery for sales consultants and managers on topics such as: Direct Sales, Communication, Negotiation Skills, Induction and Hard Skills.