M Stefan Email & Phone Number

London, United Kingdom

Established the company from scratch to offer transportation services for various goods while serving as a contractor for Heavy Goods Vehicles (HGV) Companies;Lead and maintain the company CRM system;KPI monitoring;Connect with major companies, such as DHL, Sainsbury’s, Wincanton, Argos, and Eddie Stobart London to deliver to customers in a timely manner;Prioritize delivery routes based upon delivery schedule;Manage enquiries from customers and address problems as well as complaints to assure a rich customer experience.

Cluj County, Romania

Acquired necessary training and qualification as well as served in a military structure for an active base level lV world. Spearheaded a team of tankmans. Key Accomplishments: Successfully ran a side business involving a vehicle workshop providing services of wrapping, car details, and exterior cars design while working with bigger cars dealer company/services.Provided after sales service and OEM car parts pertaining to motor sport to old as well as new customers. Skills acquired:Time management, Team Management, Entrepreneurship, Leadership, Hospitality, Maintenance, Technically skills, Military Engineering, Business developing, Social Marketing, Online Marketing, Sales, B2C, B2B, Microsoft Office, Marketing Planning, Marketing Strategy

Ploiesti, Romania

Contributed towards company growth by expanding sales, promoting products/services and negotiating, B2B, B2C, including vendors, contractors and retailers. Managed after sales service by overseeing service workshops, specialising in electric diagnostics, general mechanical work, accident damage repair, paint/tires service along with being principal importer for Michelin tires in SE Romania. Developed short and long-term market strategies to gain market share/penetration by liaising with sales and account executives to uncover new sales opportunities, boost existing sales, and increase revenue. Attended weekly sales meetings to discuss and review current sales figures, identify areas of concerns/improvements, and formulate effective action plans to drive the company's success. Skills achieved and improve:Business Development, Communication, Team Management, Leadership, Sales, Negotiation, Perseverance, Self motivation, Organisation, Time Management, Strategy planning, Customer service, Business Strategy, Sales Management, Microsoft Office, Power Point, Microsoft Word, Customer Orientation

Higher Education Business Management, Business, Management, Marketing And Related Support Services

Level 5, Hnd Business Management, International Business, Full-Time

Activities and Societies: Global Business, Business Strategy, Business Low, Organisational Behaviour, Marketing Essentials, Manage.

Level 4 Hnc Business Management, Business Management, Full-Time

Activities and Societies: Business and Business Environment Marketing Essentials Human Resources Management Management and Operations.

Level 3, Business Administration And Management, General, Pass

Activities and Societies: Primary Management Strategy, Marketing Mix, Marketing Strategy, Customer focus, Web developmentUnits achieved.

Biology, Botanical, General Biology And Laboratoires

Master Chef, Military Science, Leadership And Operational Art

Hospitality section with general army traning, focused in driving a team composed by chefs, waiters, mangers of food storage, supply.

Marketing, International Business/Trade/Commerce

Activities and Societies: Marketing Strategy, Marketing planning, Research Project, Business Environment, Business Strategy, Global.