Mihai P. Email & Phone Number

Cluj-Napoca, Cj, Ro

Cluj-Napoca, Cluj, Romania

• Successfully integrated Google Maps API to display real-time mobility data, vehicle speed, and other key metrics through interactive routes, resulting in enhanced visualization and decision-making capabilities for the team and stakeholders.• Developed and customized a robust dashboard with intuitive widgets to provide insightful consumption and distance data for fleets, cars, and trips, enabling the team to make data-driven decisions efficiently and effectively.• Ensured the security and integrity of our application by implementing an enterprise-level reCAPTCHA solution on relevant routes, resulting in a seamless user experience with enhanced protection against spam and abuse.• Leveraged Google Tag Manager to gather user behavior data, providing valuable insights into user engagement, which we used to prioritize relevant application features and use-cases, leading to increased user satisfaction and engagement.

Cluj-Napoca

Cluj-Napoca

• Implemented features using React/Redux which helped increase efficiency in viewing historical contact center reports and improved the overall user experience.• Developed live widgets which helped our team quickly identify areas of improvement in contact centers and make analytics-led decisions.• Contributed to the internal unified components library which helped increase efficiency in our development process and improved the consistency and quality of our products.