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Michael Harkin is listed as Customer Success Director; Agent for Global IT Transformation; Enterprise Account Executive, Program/Alliance Manager based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at webtv.net and a matched LinkedIn profile for Michael Harkin.
Michael Harkin previously worked as Director of Customer Success at Oracle Corporation and Customer Service Support Manager at Oracle Corporation. Michael Harkin holds Master Of Business Administration - Mba, Finance from Golden Gate University, Edward S. Ageno School Of Business.
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In the world of high tech, I am known for resolving complex Enterprise problems in a disciplined and logical fashion. They may be technical or situational in context. I have a talent for communicating my technical knowledge to developers, executives, customers and peers in a clear and concise manner. Since not everyone is deeply technical, I speak and write in a way that’s easily understood by all.At Oracle, I successfully applied this “superpower” in my formal and informal roles: Director of Customer Success, Enterprise Account Executive, Technical Account Manager, Customer Support Manager, program manager, and alliance liaison. I applied it to the global IT transformation of a Fortune 50 company. I applied it to technical challenges ranging from network engineering to cloud computing. I grasp new technology quickly, seek the best use case and explain it simply and concisely to promote end goals.
Listed skills include Saas, Management, Project Management, Program Management, and 7 others.
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Established, grew and maintained the strategic business relationship at Fortune 50 high tech and finance industry customers. Drove multiple customer redeployments of Oracle-centric global IT infrastructure; server consolidation, large scale services standardization, cloud, and global territory optimization. Positioned the breadth of Oracle service and.
Nurtured and established a "Trusted Advisor" role to Fortune 50 high tech customer, leveraging the relationship to introduce and influence best product and service practices within the account. Added to the Services body of knowledge, provided mentoring, refined and enhanced Oracle Best Practices.
Served as lead contact for the Services organization within a Fortune 50 high tech account. Leveraging proven support protocol, as well as customer engagement with Oracle executive management for successful resolution of mission critical escalations.
* Stanford Directors College * Project Management Certificate, UC Santa Cruz Extension * Software Engineering Certificate, UC Santa Cruz.
SaaS enables: Fast deployment, measurable user adoption, spend according to need, and more predictive financial performance. The first.
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Michael Harkin is listed as Customer Success Director; Agent for Global IT Transformation; Enterprise Account Executive, Program/Alliance Manager.
AeroLeads has found 1 work email signal at @webtv.net for Michael Harkin.
Michael Harkin is based in San Francisco Bay Area, United States, United States.
Michael Harkin has worked for Oracle Corporation.
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Michael Harkin holds Master Of Business Administration - Mba, Finance from Golden Gate University, Edward S. Ageno School Of Business.
Michael Harkin is listed with skills including Saas, Management, Project Management, Program Management, Consulting, Business Analysis, Cross Functional Team Leadership, and Software Project Management.
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