Principal contact for 1400+ Owners and Residents in a 650-unit luxury condominium complex, providing services including: Event planning, promotion, and implementation, vendor management (including an array of party rentals from linens, food and beverage caterers and entertainment beverage), management of event and holiday decor budget, writing and publishing a weekly newsletter, researching and providing Residents with luxury services, coordinating operational activities, and serving as liaison to oversee maintenance requests for Residents.

Participated in the rebranding and relaunch of this luxury hotel, using the knowledge and skills from previous hotel experience, and providing exceptional customer services to visitors as well as meeting planners.

Assisted visitors with trip planning, travel and transportation arrangements, dinner reservations for guests and groups of all sizes in this luxury hotel. Using knowledge that was acquired from previous concierge experience, provided visitors with information about San Francisco and the greater Bay Area, and other services as requested in order to create unique and memorable experiences.

Provided services and information at San Francisco’s largest hotel, and at very fast-paced desk, service alongside with exceptionally knowledgeable tenured colleagues