Mihir Rao Email & Phone Number

Us

+ Oversee payment collection and from employers and payout to partners+ Establish governance and financial reporting for SEC filings and SOX audits+ Integrate with payment vendors to improve payment success rates and reduce costs+ Maintain pricing and product catalog for subscription and transactional products+ Launch recruiting products for 155 partnerships, including ADP and CareerPlug

San Francisco, California, Us

+ Lead strategy for 18 products in the categories of Frontend Library, Identity and Access Management, Communications, Document Management and Workflow Automation to track shipments.+ Managed team of 7 product managers in USA and China.

San Francisco, California, Us

+ Developed the product vision and multi-year roadmap for Authentication, Authorization and Account Management products for all applications of Flexport's global freight-forwarding business.+ Lead Engineering, Design and Operations teams to to launch authentication features such as Multi-Factor Authentication (MFA), Passwordless Authentication, Enterprise and Social logins, Session Management and OAuth-based API access.+ Designed Authorization capabilities with extended role-based access control (PRBAC) and multi-tenancy.+ Collaborated with Information Security, Information Technology, Infrastructure, Legal and Compliance departments to enforce company-wide data security policies and compliance standards.

New York, Ny, Us

Launched Identity and Access Management for 8 thousand users across products for Real Estate, Design, Supply Chain, Construction, Project Delivery and Finance organizations of WeWork.

Seattle, Wa, Us

+ Developed the vision and roadmap for Vrbo's Communication products that enabled travelers and vacation rental owners to communicate securely over email, text, apps and chatbot.+ Launched products such as Redaction of conversations using machine learning models, 2-way Text messaging and communication preferences on the web and mobile apps.+ Steered the consolidation of Expedia and Vrbo Communication services to develop a common Communication platform across all Expedia brands.

Seattle, Wa, Us

+ Grew the Activities & Ground Transportation portfolio by 30% through strategic partnerships with booking systems and product development.+ Owned all tools and APIs for Suppliers to create products, manage inventory and handle bookings.+ Managed a team of 25 engineers comprising of Technical Program Managers, Development Managers, Architects and Testers. Managed relations with 2 vendor companies in Hungary and India.+ Drove business goals, technology roadmaps and resourcing capacity on a quarterly basis by aligning plans across Business Development, Product Management, Engineering, Operations and Analytics teams.+ Delivered first self-service tool for suppliers to create products, manage inventory and track sales. + Released an Onboarding Portal for Suppliers to integrate with Expedia's first supply acquisition and booking APIs refer to specifications, test tools, FAQs and SLAs.+ Defined and implemented the go-to-market strategy, business processes, teams and metrics to launch Expedia's first real-time booking APIs for Activities and Ground Transportation suppliers.

Seattle, Wa, Us

+ Launched booking functionality on web and mobile Points of Sale for Expedia.com, Hotels.com, Hotwire.com, Travelocity.com, Egencia.com and the Expedia Affiliate Network.+ Scaled the Supplier Payment services to payout $9 billion per year using Virtual Cards.+ Invented new logic to modify Virtual Card limits preventing hoteliers from overcharging $17 million per year.+ Implemented logic based on Bank Identification Numbers (BINs) to collect $1.2 million per year in airline ticketing fees.+ Implemented payment methods such as Credit Cards, PayPal, Google Wallet, Alipay, Elektronisches Lastschriftverfahren (ELV) and Internet Bank Pay.+ Envisioned and delivered Payment Wallet with a Payment Widget to process payments with personalization.+ Defined plans for systems to integrate with eCommerce services such as Order Management, Payments, Risk Mitigation, Tax, Foreign Exchange, Discounting, Rewards & Stored Value Accounts.

Redmond, Washington, Us

+ Launched commerce in 140 countries with local currency support, exceeding the original goal of 30 countries by evaluating tax, legal, treasury and accounting requirements.+ Negotiated the lowest payout processing rates with Arvato that saved $1.74 million per year.+ Designed mission-critical systems to collect revenue from 1 million customers, automatically price applications in 25 currencies and pay revenue shares to 2 thousand application developers per month.+ Led the 'WPS Commerce Team' of 5 members to operate the following programs: -- Global Publisher Program – Contracted with 3rd-party companies to collect apps from developers. -- Microsoft Employee Program – Enabled employees to develop apps while retaining their IP. -- Incentive Programs – Implemented stored value accounts to run promotions at stores and conferences.+ Launched credit card and mobile operator billing for WPS 6.5 and 7.0 users.+ Launched workflow for application developers to sign up and get paid from Microsoft Developer Portal. + Established selection criteria and contracts with consumers, developers, mobile operators and vendors.

Redmond, Washington, Us

+ Delivered payment methods such as micropayments, in-app purchases, bill-on-behalf-of (BOBO) and subscriptions to collect $1.5 billion revenue from 5 million customers.+ Designed end-to-end payment solutions for the launch of 'Halo 3' and 'Grand Theft Auto 4' on Xbox LIVE as well as the Zune US launch in Nov '06 offering "Zune Pass" and "Zune 14-day Trial" subscriptions. + Partnered with business groups to pass audits and achieve PCI DSS and SOX compliance.+ Collected product improvement ideas and provided the voice of the customer in planning cycles.+ Documented business and technical integration details of payment solutions.

Redmond, Washington, Us

+ Presented the first live webcast on Notification Services to 100+ viewers and hands-on lab to 200+ engineers.+ Created the 'SQL Server 2005 XML virtual team' of 16 members to train 500+ engineers in C# and SQL XML.+ Improved SQL Server supportability by 5% by publishing articles and organizing bug bashes.+ Provided on-site assistance in critical cases to clients such as Bank of America, Pfizer and Premera.+ Exhibited in-depth knowledge of relational databases (performance tuning, data corruption and disaster recovery), networks, operating systems and object-oriented programming.+ Handled escalated cases from teams of 35 members located in USA, Canada and India.

Master Of Science, Computer Science

Bachelor Of Science, Mechanical Engineering

School