As an IT professional with diverse experience in help desk support, web development, and academic Teaching assistance, I thrive on solving complex technical challenges and enhancing user experiences. In my current role as an IT Help Desk Intern at Resilience, Inc., I provide first-line support for employees, manage helpdesk tickets, and collaborate with teams to resolve technical issues efficiently. My experience as a Graduate Teaching Assistant at Kennesaw State University honed my skills in communication and problem-solving, where I supported students in mastering course material and ensured smooth examination processes. Additionally, my background as a Web Developer intern has equipped me with the ability to design and implement responsive web solutions that meet project objectives. I am passionate about continuous learning and am eager to contribute my skills to a dynamic team.