Starr Mcneil Email & Phone Number

Baton Rouge, La, Us

Columbus, Ohio, United States

Baton Rouge, Louisiana Area

As Service Manager I direct business development, and sales strategies of a custom sign manufacturer including scheduling crews to maximize production and profits, client acquisition, cost estimates, purchasing and procurement of materials, design, permitting, and coordination with general contractors and sub-contractors. Some of my key accomplishments are listed below:• Develop, implement, and facilitate business and operational process improvements that increase efficiencies, streamline processes and ultimately improve revenues.• Create strategic marketing and brand development plans that build brand awareness, improve client acquisition, and ultimately increase revenues.• Direct client acquisition efforts through a keen focus on customer service and satisfaction as well as operational excellence resulting in a consistent pipeline of projects for the company.• Manage the largest custom manufacturing account in the company ensuring client success, by providing projects within budget constraints as well as on—time deliveries for all signage projects.

Bunkie, La

I spearheaded the project management efforts and customer development strategies for Capital Signs including scheduling, resource management, supply chain, and on-site management of technicians. Key Accomplishments:• Managed up to 50 projects at a time with a budget in excess of $350k while providing clients with world class customer service and a quality product delivered on-time and within budgeted parameters.• Provided procurement and sourcing for parts and resources as well as organized and monitored incoming shipments to ensure timely delivery of product.

Lafayette, Louisiana Area

At Universal Signs, I managed all aspects of business development and operations for a high volume sign manufacturer in such areas as business and operations, scheduling, productivity optimization, sales strategies, vendor relationships, client satisfaction, recruiting, hiring, on-boarding, and the training and development of new associates.• Achieved a significant increase in revenues in the first year of employment by partnering with national sign companies to assist them with projects within our geographical areas.• Created business and sales strategies that increased new client acquisitions, drove brand recognition, and improved sales.• Executed the day to day accounting responsibilities for the company including financial reporting. Accounts Payable, Accounts Receivable, banking, regulatory compliance and reporting.

Lafayette, Louisiana Area

At Prejeans, I executed daily closing procedures including facilities maintenance, cash reconciliation, nightly clean-up, restocking, and inventory control processes as well as quality control processes and customer service. Key Accomplishments:• Executed and implemented training and development for personnel including policies and procedures, safety and health, personnel development, relationship building, problem resolution, and customer success protocols.• Recognized by management for outstanding customer service with a concentration on quality control and timely delivery of meals and beverages to clients.

Lafayette, Louisiana Area

As manager, I successfully directed the daily operations of a retail clothing store including, merchandising, hiring, training and development of associates, inventory control, loss prevention, daily cash reconciliation and customer service. Some of my accomplishments are listed below:• Trained, managed and developed a group of 15 retail sales professionals resulting in a highly knowledgeable and customer-centric sales force. • Developed and initiated merchandising and promotional improvements that drove sales, increased client satisfaction, and promoted brand awareness with clients.