Mika Tervasmäki Email & Phone Number

I am an IT-specialist helping customers to keep systems up and running. In my career at Siemens - Fujitsu I have been doing mainly data center field work for almost 20 years. The work has included installations and repair of equipment alone or with co-workers at the client. As a person I'm efficient, reliable and open to learn new things.IT system / data center expertise- Installation of racks in computer rooms- Physical racking and configuration of servers, disk and backup systems, and switches- Installation and configuration of Windows / Linux operating systems- Repair of equipment at the customer's premises- Preventive troubleshooting such as firmware and firmware upgradeDesktop environment expertise- Image-based installation and configuration for Windows and Mac computers- Repair of laptops and workstations- Installing programs remotely- Data migration- Phone installation and configuration as well as troubleshootingCash register system expertise- Installation of cash register systems and participation in rollouts- Service and maintenance of cash register systems- Cash systems on-call- Installation and maintenance of vending machinesVideo conferencing system expertise- InstallationWork management- Installation and planning of maintenance schedules according to the customer's wishes- Recording and reporting work in the gig system- Spare parts inventory, management and maintenance- Making installation documentationTroubleshooting- Fault finding based on alarms sent by systems- Creating and resolving fault gigs with partners' systemsCustomer advice- Customer guidance on the use of the systems- Customer advice at ServicedeskLanguage skills- Finnish mother tongue- English good- Sweden basicsDriving license category- ABCI am a 49-year-old man from Ostrobothnia living in Espoo with my wife and two primary school children. I am particularly interested in working around a computer iron.