Mika Sanchez Email & Phone Number

Sarasota, Fl, Us

• Formula 1 Las Vegas Grand Prix 2024 - Selected as Server Captain in Aston Martin Club Suite. • Formula 1 Miami Grand Prix 2024 - Selected as Team Lead for Paddock Club Rooftop Club Lounge.• Oversaw up to 15 team members in multiple positions throughout the event.• Demonstrated world-class service for celebrity guests and political figureheads.

United States

• Formula 1 Austin Grand Prix 2024• Formula 1 Las Vegas Grand Prix 2023 - Oversaw needs for up to 8 bars in VIP sections.• Trusted to give logistical and strategic support to Team Leads.• Provided white glove service to high-profile clientele.• Formula 1 Miami Grand Prix 2023 - Bartended for Paddock Club Rooftop Skybox Suites.

West Palm Beach, Florida, United States

• Successfully helped open and operate two restaurants for prominent restaurant group. • Gave expert advice on cocktail creation and menu curation.• Honed customer service skills with ultra-high-end clientele. • Mentored by owner/operators of The Dead Rabbit, NYC, and other prominent NYC establishments. • Used art skills to design cocktail menu garnish specs for use throughout both restaurants.

Delray Beach, Florida, United States

• Met and exceeded Hilton standards of service. Created unique and memorable experiences for all guests.

West Palm Beach, Florida, United States

• Hired and managed up to 30 laid-off local bartenders during COVID-19 for hand sanitizer production.• Created a delectable craft cocktail program with seasonal menus.• Managed and ordered all inventory for bar and retail store; liquor, mixers, fruits, glassware, retail products.• Scheduled and oversaw distillery and bar employees, processed payroll, and HR duties.• Balanced all registers and made bank/safe deposits and withdrawals. Wrote checks as needed.• Marketing on social media platforms regularly.• Developed a venue rental program and sold dozens of private events including intimate weddings and corporate events with upwards of 400 guests.• Presented the distillery’s rich history and top-grade spirits with knowledge and expertise.

West Palm Beach, Florida Area

As head of retail, I was responsible for researching and ordering new merchandise for the store, Tracking inventory, ringing up customers, and providing excellent customer service. As well as creating rapport and upselling bottles and tours.

West Palm Beach, Florida Area

As bartender I guide the guests through the tasting of our full spirit flight, engage them with the story and founding of the company, and skillfully create craft cocktails for their tasting. I maintain superior quality cleanliness behind the bar and with all bar tools, wash and polish glassware, fill and clean ice bins as needed, and always ensure our juices and mixers are fresh, labeled, and in peak shape for consumption.

Fort Lauderdale, Florida, United States

• Opened boutique bar and lounge with emerging local hospitality group.• Excelled in craft cocktail making with mentors trained by Death & Co.

Live Nation x T-Mobile – Informed brand’s customers of their rewards and generated new clientele by advertising perks.Extra Gum – Represented brand through knowledge of offerings and building rapport and sampled new product.Sprint - Represented client’s brand in a positive light and generated lead through promotion. Street teamed the company and handed out gifts.

Palm Beach, Florida

• Promoted from busser up to in-room dining server. • Served guests in a boutique historic hotel with utmost care and hospitality. • Assisted AGM with special events and often scored top grades on weekly food and beverage tests.

Lake Worth, Florida

• Answered all calls and greeted clients into the showroom or meeting rooms.• Managed inbound and outbound mail including sensitive and and certified envelopes. • Screened possible clients and delegated projects to appropriate salespersons. • Created and requested insurance certificates from partners and businesses. • Proficient with Quickbooks and other financial data programs.• Wrote checks on behalf of business.• Responsible for petty cash drawers and receipts.• Logged client, vendor, and project information regularly.• Created a log system for company car use.• Ordered office supplies & furniture. • Designed company business cards, banners, advertisements, car wraps, and marketing material.

Boca Raton, Fl

• Designated as Lead Fitness Attendant after proven excellent performance and hospitality.• Acted as concierge by answering all questions, giving directions, assisting with reservations, and sending amenities.• Responsibly operated golf carts between two properties. • Knowledge of workout equipment and maintenance.• Assisted in administrative duties such as inventory ordering and bookkeeping on personal training services.

Boca Raton, Fl

Boca Raton, Florida

Provided over-the-phone support to consumers of Xbox and Microsoft products including technical and billing support. Maintained extensive knowledge of all products and maintained high documentation standards for each customer contact. Excelled in position and was approved and recommended for "Subject Matter Expert" position. Personally selected to make follow-up, outbound calls to irate customers and turn their previous experience into a positive one.

Boca Raton, Florida

Represented the brand through personal style and appearance. Attended customers throughout the store and processed their payments at register. Kept store neat and tidy as well as stocked merchandise.

Boca Raton, Florida

Managed register duties including directing customer flow, packaging merchandise for customers, and processing payments. Demonstrated high productivity in an extremely fast-paced environment.