Mikaela Herrera Email & Phone Number

Madison, Wisconsin, United States

Columbus, Ohio, United States

Columbus, Ohio, United States

Athens, Ohio

- Adapted social media trends to create attractive and relevant content - Tracked analytics across various social media platforms - Attracted potential customers with information about special events, news, and promotions

Athens, Ohio

-Monitored and maintained the various fitness areas in accordance with health and safety regulations-Trained in First Aid and CPR to ensure quick, confident decisions regarding patron’s health if an accident occurs -Reviewed resumes and conducted interviews to determine qualified candidates for open positions

Goshen, OH

-Prepared for and served guests in accordance with company standards of food quality and sanitation-Provided friendly and efficient service to ensure a satisfying dining experience- Trained and led seven coworkers to efficiently prepare food effectively, shortening customer wait time

Thessaloniki, Greece

-Worked with a cross-cultural team of students consulting for Hyatt Regency-Conducted competitive analysis of five-star hotels in the second largest city in Greece-Forecasted trends in meeting and conference planning and millennial interests concerning travel accommodations

Milford, Ohio

-Provided customer service to guests and readily answered questions-Enforced policies to ensure safety and uphold Planet Fitness' standards-Led potential members on facility tours and provided information about the memberships-Cleaned to maintain a spotless facility and to ensure guest satisfaction

Bachelor Of Science In Communication Studies - Bs, Organizational Communication & Health Communication, 3.83

Activities and Societies: Scripps College of Communication Social Media Certificate

Bachelor Of Business Administration - Bba, Marketing, 3.83 Gpa

Activities and Societies: The Post, Phi Chi Theta Professional Business Fraternity, Emerging Leaders Program, Global Consulting Program.