Mikaela Phillips Email & Phone Number

Florida, United States

St Petersburg, Florida, United States

• Manage a team of 18 direct reports, providing direct supervision on daily tasks and leading performance and coaching reviews
• Lead the pre-employment background screening process, ensuring compliance with legal and client contractual obligations
• Manage the administration of the Firm’s leave programs, overseeing a team of leaves specialists and third-party providers
• Partner with client POCs, external HR and procurement teams, vendor management teams, and various legal colleagues to ensure compliance with HR Operational regulations and processes
• Champion special projects in the HR business function, ensuring alignment with stakeholders across multiple organizational functions; to include the implementation of ServiceNow for ticketing (delivering on a 3-month.
• Responsible for oversight of HR Operations cases; ensuring cross departmental collaboration and timely resolution of critical issues

Tampa/St. Petersburg, Florida Area

• Effectively worked through a large volume of high-priority responsibilities with accuracy and personalization, providing innovative solutions to business issues, achieving positive outcomes
• Led the firm onboarding process within the HR operations team by coordinating working groups, assisting with problem-solving processes, performing audits, and training team members
• Engaged in daily HR processes, including data management, on/off-boarding, benefits, payroll, and leave administration
• Operated as HR Operations process SME, serving as escalation point for junior team members and managing critical escalations

Falls Church, Virginia

• Engage in the HR hiring process by coordinating and tracking candidate submissions and interviews for government projects
• Generate and analyze talent acquisition reports and communicate weekly on staffing statistics and projection analytics
• Serve as vendor point of contact to staffing agencies regarding project talent pipeline & candidate submissions

Springfield, Virginia

• Partner in the hiring process by facilitating candidate interviews and communicating with corporate talent acquisition team
• Onboard new associates, provide consistent feedback and coaching, support team effectiveness and engagement, manage associate performance, and lead though modeling behavior
• Facilitated feedback conversations with team members in a delicate manner, ensuring they were clear on expectations, their performance, and corporate policy

Tysons Corner, VA

Tallahassee Mall