Mika Fryling, Med Email & Phone Number

Conducted research and analysis with emphasis on workplace-integrated learning, high-impact practices, and alignment with strategic prioritiesProduced high-value research reports in support of program development and reviewProvided presentations to faculty and educational leadership highlighting recommendations and considerations

Acting as an internal consultant, worked closely with colleagues in the development of strategic priorities, goals and objectives for Association education Identified and acted upon new education opportunities, effectively cascading strategic plans into actionable and measurable operational plansBuilt a team of high-caliber, industry-leading instructors, designing an instructor coaching program and conducting in-class observations throughout BCManaged revision of eight licensing-related courses plus creation of a new online course that attracted 300+ registrationsHelped the Association effectively pivot education fully online during COVID-19

New Westminster, Bc

Assessed training needs and accreditation requirements, managing multiple aspects of program/course design and developmentDeveloped new online, blended and classroom-based courses by leading instructional design and overseeing project teams, resulting in new revenue for the DivisionConducted detailed review of policies, procedures and assessment methodologies, ensuring accreditation standards and criteria were met, and positioning JIBC as a leader in fire serviceaccreditation and certificationServed on the JIBC Continuous Quality Improvement (CQI) Committee, and the School of Public Safety Curriculum Committee, working with staff to enhance understanding and outcomes of quality assurance initiativesCreated innovative, cost-effective faculty and staff development opportunities by serving on the JIBC Faculty Development Committee, and chairing the Knowledge & Beyond Programming Committee

New Westminster, Bc

Designed quality lesson plans, student and instructor support materials, and evaluation tools to enhance learner acquisition of core competenciesFacilitated dynamic and interactive instruction to group of 43 post-secondary students

Vancouver, Bc

In 2005, established 100% of accreditation criteria and standards for new province-wide Professional Development Program (PDP) for real estate professionalsManaged development and/or revision of 19 continuing professional education courses, negotiating agreements, leading project teams, and balancing multiple competing prioritiesEnsured high degree of learner satisfaction with curriculum and instructors by regularly monitoring feedback, conducting data analysis and making any needed changesAssisted applicants seeking PDP accreditation, modelling high standards of excellence in ethical behaviour and quality, resulting in increased educational options for REALTORS®Demonstrated excellent relationship-building skills and the capacity, curiosity and diplomacy needed to thrive in a complex multi-stakeholder environment

Vancouver, Bc

Helped pioneer new programming opportunities in social and non-profit housing by building relationships with industry and creating enthusiasm for various initiatives Scheduled, staffed and promoted diverse portfolio of 30+ continuing education courses, demonstrating financial acumen and strong entrepreneurial spiritReduced previously problematic course cancellation rate in Supervisory Skills Certificate area by analyzing registration trends and restructuring program delivery model, resulting in courses with routine waiting lists

Burnaby, Bc

Contributed to strong program completion rates by assessing learner needs, designing practical curriculum and facilitating interactive job-readiness trainingImproved learner and classroom experience by proactively managing client issues, and collaborating effectively with instructors and staff

Vancouver, Bc

Recruited, trained and managed diverse team of 25+ instructors by conducting individual and group interviews, and facilitating 40-hour Train-the-Trainer session for new staffImproved instructor performance by regularly observing classes, assessing delivery against standards of excellence and providing one-on-one coaching and support

Master Of Education - Workplace & Adult Learning Specialization, Graduate Division Of Educational Research

Bachelor Of Arts, English

Courses In Workplace Conflict

Foundations of Collaborative Conflict Resolution: Workplace Focus Negotiation Skills Level I Conflict Dynamics in Groups Resolving.

Certified Program Planner (Cpp) Designation