Mike Almquist Csp-Sm, Ssm Email & Phone Number

Edina, Minnesota, United States

• Servant leader to many teams over multiple products. • Facilitator of sprint planning, daily scrum, backlog refinement, sprint review and retrospective meetings • Worked with managers to utilize data analytics to foster team member efficiency. • Created a "Scrum 101" used by all the scrum masters in the organization for on-boarding of new employees. • Helped lead regression effort to reduce manual regression testing cycle time by 50 percent. • Facilitated scrum of scrums across multiple teams for large feature implementation. • Tutored product owners into writing clearer user stories to reduce ambiguity among team members. • Lead Agile advancements through Azure improvements for the organization. • Expedite conflict resolution among various team members.

Eden Prairie, Mn

• Scrum Master prior to and during site’s best ever sales quarter. • Scrum Master on multiple Agile teams. • Proficiently organized and facilitated daily scums, retrospectives, reviews, sprint and release planning. • Coordinated with other Scrum Masters for product releases and dependencies. • Facilitator of team improvements in agile processes to promote team improvement. • Highly adept at utilizing Jira and Confluence for team and release management • Collaborated with Product Owner for backlog prioritization and story refinement. • Lead engineer tasked with a major user interface rewrite of Observer product. • Successfully integrated Selenium with Apex to automate UI testing of Apex reports in less than one sprint. • Designed and built a TCP/IP packet framework for unit testing of protocol packets. • Engineer on Observer, Apex, OMS and capture card drivers within a 7.8 million line code base.

Minneapolis

• Efficient Agile Scrum Master for multiple teams across different time zones. • Transitioned teams from a Waterfall to an Agile based methodology. • Expertly promoted continuous improvement and helped increase productivity and foster innovation. • Collaborated closely with Product owner on backlog story refinement. • Identified and removed team impediments to improve team performance. • Successfully maintained high SLA standards while leading 2 separate teams (17 developers in India and 8 in Minneapolis) working on two separate products. • Lead presenter to Cisco systems demonstrating new product development features on OEM products. • Technically lead the full transition of all Work Force Management operations from Montreal to Minneapolis while reporting directly to the Vice President. Product now one of the key components within the company’s Workforce Optimization suite (https://www.calabrio.com/products/workforce-management/). • Lead architect/developer to successfully design and implement a thin client based Quality Management solution to displace a very large competitor in a two week time period. • Principal developer for the initial development of the desktop keystroke capture for analytics solution. • Developed multiple browser capture modules in JavaScript and C# for big data capture in both on-premise and cloud solutions. • Adept at developing numerous capture solutions among voice, email and desktop data to further differentiate Desktop Analytics product in the market place. • Technical lead for a highly successful CTI based OEM application through its entire life cycle. • As Lead engineer (oversaw a team of 6) for re-establishing code integrity in bringing desktop telephony application product back to Minneapolis.