I am an IT professional with over 20 years of experience in various leadership and technical roles. I lead a diverse and talented team of IT experts who provide a comprehensive set of tools and solutions to keep our organization engaged and productive.My core competencies include creating world-class user experiences, fostering adoption of new technologies, growing the careers of my team members, and managing customer relationships. I have a passion for modernizing and optimizing IT, and I have successfully led the transition to a more digital and collaborative culture. I have also served as a service architect for global end user services, and worked closely with vendors such as Microsoft on contract negotiations, support options, and proactive services. I am driven by IT's role in empowering new ways of solving problems.