Mike Askins Email and Phone Number

As a Technical Field Representative, I have had the privilege of working closely with the international service team to support the US market to maintain our comprehensive line of slicing equipment. My role encompasses a broad range of responsibilities aimed at ensuring the optimal performance, reliability, and longevity of our advanced slicing systems.Key Responsibilities:Conduct routine maintenance and perform repairs on a variety of slicing equipment, including legacy Meyer Burger machines and modern Precision Surfacing Solutions models.Provide technical support and troubleshooting expertise to quickly diagnose and resolve issues, minimizing downtime and maintaining operational efficiency.Collaborate with process engineers to develop and implement improvements that enhance slicing precision, efficiency, and product quality.Train operators and junior technicians on proper equipment use and maintenance procedures. Create and update technical documentation and maintenance logs.Assist in the installation and commissioning of new equipment, as well as the upgrading of existing systems to incorporate the latest technological advancements.Achievements:Implemented process improvements that significantly reduced downtime and increased overall equipment efficiency.Developed in-depth knowledge of both legacy and modern slicing equipment, becoming a key resource for troubleshooting and technical support.Worked effectively with the international service team and cross-functional departments to achieve common goals and ensure the seamless operation of the slicing equipment line.My experience in maintaining and servicing slicing equipment has equipped me with a unique skill set that blends technical proficiency with practical problem-solving abilities. I will continue to support and enhance the performance of our slicing systems, contributing to the success and innovation of our customers.