Mike Bahn Email & Phone Number

Coon Rapids, Minnesota, United States

Lakeville, Minnesota, United States

Retail Operations Specialist for Twin Cities Metro showrooms (Lakeville, Plymouth, Woodbury, Roseville).-Assist with moving furniture/accessories items to/from the sales floor and during deliveries-Aid the Buildings Manager with maintenance requirements at each location, both with furniture arrangements and hands-on facilities needs (lighting, painting.

Greater Minneapolis-St. Paul Area

Minneapolis, Minnesota

• Answering incoming correspondence and messaging from customers regarding sales, product selection and maintenance, and quality concerns
• Maintaining enthusiasm and professionalism in handling escalated situations, providing prompt and efficient solutions for a breadth of scenarios on a minute-by-minute basis
• Multitasking to aid with the needs of the business; processing returns and exchanges, contacting customers to drive conversion and sales, learning new product, documenting procedure and protocol, troubleshooting.

Mall Of America -- Bloomington, Minnesota

• Promoting to and informing customers about brand history, product maintenance, and current trends and styles while assisting with opening/closing day-to-day procedures
• Interacting with customers at the register; handling purchases, exchanges, and returns
• Providing creative solutions for store presentation and organization overhaul of the stockroom; encouraging efficiency, accessibility, and aesthetics of displays

Minneapolis, Minnesota

Alumni Relations Office At Carleton College

• Redesigning and maintaining various websites for the Alumni Network and affiliated clubs
• Social Media Coordination for Reunion 2017: designing posters and documents, photographing campus events, and distributing information via Facebook and Twitter to 2800 alumni and guests visiting Carleton
• Information Desk Coordination for Reunion 2017: delegating tasks to student workers, answering questions about the campus and Northfield, providing excellent customer service with positivity, attention to detail, and.
• Photo scanning and archiving for creating documents, pamphlets, and other publications
• Handling communications with interpersonal professionalism and courtesy– answering phone calls and emails from alumni, students, and faculty on campus

York, Pennsylvania

• As Lead Cashier: fulfilling partial managerial duties including helping with return/exchange/refund transactions with customers, assisting other associates in making decisions about customer accommodations
• As Stylist: advising customers on outfit creation with specific knowledge of fashion trends and brand dependability
• As Sales Associate: interacting with customers on the sales floor/at the register, stocking and working with overnight shipment demands during floor resets/seasonal transitions, maintaining high energy and.

Northfield, Minnesota

• Building, painting, maintaining, and deconstructing sets for theater and dance productions (professional, faculty, and student)
• Setting up light/sound rigging for public events including convocations, performances, and lectures
• Designing light cues and operation of light boards for various class projects and comprehensive exercises in theater and dance
• Managing multiple inventories of materials and equipment found in the theater department

Northfield, Minnesota

My responsibilities included secretarial work for the PEPS department at Carleton, creating DVDs for filmed productions on campus, setting up/checking out media equipment for campus activities, and running errands for ITS.

Bachelor Of Arts (Ba) With Distinction, Dance, 3.3

Activities and Societies: Director of Synchrony II, Carleton Players Productions (with a board position as Events Coordinator), Semaphore.

Certificate Of Course Completion, Ramp Certification, Bartending/Bartender

I completed a 40-hour course for bartending/Pennsylvania RAMP (Responsible Alcohol Management Program) certification.

Ged, Liberal Arts And Sciences, General Studies And Humanities, Overall Gpa: 4.2

Activities and Societies: National Honors Society, International Thespian Society, Celebration Show Choir, CYHS Performing Arts.