I am a Learning and Development Business Partner for the UK and Europe. I develop L&D strategies to equip colleagues to excel in their jobs and create a pipeline of talent for the future. I create innovative leadership and operational programmes for all stages of the employee lifecycle that drive commercial success, employee engagement and regulatory compliance and fit with the values and culture of the business. Recent key results include an 88% increase in customer satisfaction indices and a 20-minute just-in-time programme that generated add-on sales of over £5M.I work alongside business functions to anticipate future needs, develop cost-effective, adaptable, scalable programmes, and, most importantly, provide engaging learning experiences for everyone from new joiners to Executive leaders. I also initiate and lead large-scale transformation programmes for people, processes, systems and culture. Working in a highly competitive commercial market means I excel at continually assessing commercial compliance, customer satisfaction, and quality data and work at pace to respond to emerging business needs.I am considered a credible and visible leader who brings energy and commitment and has a bias for action, and I am a people advisor for senior leadership teams.