Mike Baxter Email & Phone Number

Nashville Metropolitan Area

Work in the field with team for building, maintaining, testing and issue resolution of high speed and capacity data networks for multiple providers.

Greater Nashville Area, Tn

I worked with the Client Relations Manager on the Third Party Logistics team. I acted as contact for reporting, operations and troubleshooting as liaison for existing clients and development of programs for new clients. I was the primary contact Program Manager for three Clients in day-to-day operations of their business within our systems. I interacted regularly with multiple departments to accomplish needed changes including rollout of new products. I moved into actively supporting the Program Manager team to support setup of external users of business objects portal and setup of new products in SAP system. I administered a billing accuracy project with management to correct issues resulting in additional revenue from third party clients. I built relationships as I worked to bring resolutions that enabled the sales process and enhanced client experience.

Greater Nashville Area, Tn

I collaborated with a cross functional team in order to build new business relationships and initiate/increase solution sales to targeted small and medium business customer prospects. I scoped, priced, quoted, negotiated and provided technical product information and support on an ongoing basis. I recommended business solutions considering customer needs and Dell interests. I built relationships with customers based on knowledge of Dell’s technology, products, services. I leveraged cross-functional resources to achieve results/meet customer needs.

Greater Nashville Area, Tn

I educated staff and supported retailers of LG home appliances and home theater products in multiple locations throughout Nashville, Knoxville and Chattanooga and the surrounding area. I conducted trainings in one-on-one and group settings. I regularly visited stores and worked with management to unify goals. I supported sales directly and provided issue resolution.

Greater Nashville Area, Tn

I was the owner of Talk Bax LLC that contracted through Cellular Sales, a premium retailer of Verizon Wireless. I initiated and serviced business or personal wireless voice or data applications. I assisted customers in getting employer discounts on phone services.

Greater Nashville Area, Tn

I trained and supported national retail sales teams to sell wireless services and phones. I established an ongoing relationship with a major retailer and supervised as it expanded to a profitable operation with 36 stores selling wireless phone service throughout the central Tennessee area. I trained in group and one-on-one situations to increase sales and profits for both companies. I launched and developed new partnership with a major electronics retailer. I managed fourteen stores directly and regularly presented ongoing training for 30 stores. I presided as our product took over from competitor as the leading product offered in most locations.I actively generated and shared tracking information to access progress and motivate attainment of goals for regional accounts.