• Led the deployment of Cisco ISE across 4 nodes in the Rocky Mountain region, securing over 2 million network endpoints, resulting in a 35% improvement in overall network security.• Automated the configuration and profiling process for millions of devices, reducing manual workload by 60% and cutting deployment time by 40%.• Collaborated with cross-functional teams to implement wired Network Access Control (NAC) across healthcare facilities, improving device authentication efficiency by 25%.• Managed Cisco 9300 series switch integration, enhancing network visibility and device management across several million connected endpoints.• Ensured 100% network uptime throughout the deployment, maintaining critical healthcare operations and patient care systems without disruption.

• Managed IT Service Provider specializing in custom IT solutions and automations, empowering SMBs to optimize operations and enhance productivity.

• Implemented SDWAN technologies across 50+ retail locations, improved network performance by 30%, and reduced operational costs by 25%.• Configured and managed FortiGate firewalls and FortiClient VPN, enhanced network security, and reduced unauthorizedaccess attempts.• Managed a cloud migration from SolarWinds to LogicMonitor, enhanced tuning and alerting with custom thresholds, and reduced network downtime.• Implemented 802.1x and TACACS site-wide with Aruba, supported many devices, and increased authentication efficiency and security at over 140 sites.• Demonstrated technical proficiency in solution design and risk management, engaged with stakeholders across technology platforms to drive project success and innovation.

• Served as team lead for 6 network engineers on enterprise campus operations remaining on-call on a 24/7 basis• Designed specifications for distribution, backbone, core, and border network segments to accommodate expansion needs for a campus body of 30,000 students and employees while maintaining 99.9% up-time• Facilitated micro-segmentation design and supported various criticality and compliance needs throughout the university (Research, HIPAA, FERPA, PCI) - Audit focal for enterprise network audit and compliance requests• Developed load balancing design, packet shaping and support for layer 7 needs which increased efficiency• Created a new student specific firewall infrastructure with threat detection: improved granularity, security, and availability• Managed the network authentication system and automated wireless and wired authentications with 802.1x through dynamic VLANS, which led to better identity management, risk reduction, and time saved• Headed the wireless authentication system and wireless controllers, collaborated with cross-functional teams to create custom-built Wi-Fi portals for specific events to enhance experience for participants while maintaining network security• Improved VPN vulnerabilities by implementing the principle of least privilege access management• Audited and redesigned campus IP spaces through restructuring subnets based on logic and scalability needs

• Monitored LAN/WAN, network systems, and circuits; responded to problems, alerts, and alarms. Maintained on-prem servers including Cisco ISE, Bluecat IPAM, AnyConnect VPN, and led backup initiatives. Ensured up-to-date firmware versions• Administered the wireless system for 10,000 users; conducted surveys using Ekahau for analysis of design, operation, performance, and heat maps, leading to improved network reliability and user satisfaction.• Managed Cisco Unified Communications Manager for VoIP phones and gateways; ported over 3,000 numbers from Verizon to Spectrum, converted to an IP-based virtual fax server, and implemented change management for smooth transitions.• Protected critical network components with SMART-UPS APC battery backups, ensuring adequate runtime during outages.

• Performed fiber optic splicing using a fusion splicer, achieving precision within 0.01 dB, and resolved customer issues with fiber connectivity using Optical Time Domain Reflectometer (OTDR).• Conducted basic installations, service upgrades, and relocates, ensuring proper signal levels and quality using fluke optical power meters, and operated extension ladders and drills.• Climbed poles with gaffs and hooks, integrated various company services with customer equipment, and educated customers on proper usage, enhancing service reliability and customer satisfaction.

• Maintenance of campus network infrastructure• Work hand in hand with the help desk to resolve daily tickets that arise• Diagnose and resolve technology related problems throughout campus• Worked with Cisco Unified Communications Manager to program and configure new phones, gateways, etc.• Install and set up access points, office phones/emergency phones, switches, POE injectors• Experience in setting up various devices on the network, along with running cable, crimping, and implementation of the cables to the switch• Responsible for maintaining the upkeep in data closets (proper labeling, cable management, determining unused ports)• Installment of UPS devices throughout campus along with setting up with the network and connecting various devices including switches• Record and update various inventories including list of used ports, e-phones, access points and batteries

• Resolved over 400 technical support tickets annually and imaged new and old PCs and MACs, ensuring efficient deployment and boosting user satisfaction scores to 98%.• Set up and maintained functionality for desktops, projectors, smart boards, and peripherals in various classrooms, labs, and offices throughout the school district, reducing setup time by 40%.• Installed software and applications according to user standards, ensuring seamless integration and consistent performance across all devices.