Mike Burn Email & Phone Number

Charlotte, North Carolina Area

Bensenville, Il

Was responsible for the day to day operations with oversight of production of repair and sales of electronic payment systems for the Coinco, Chicago Service Center. Held full responsibility of the center's P&L which included cost management, employee management, and inventory management. Was responsibile for production scheduling, shipping and receiving, sales of new and reconditioned equipment, and general warehouse duties. Did all employee hiring and termination, employee payroll, and HR implementation for the center. Worked with client key accounts to establish service contracts and provide on time delivery of finished repairs. Designed employee incentive programs based upon employee attendance and production quotas. Communicated with Corporate to schedule and conduct execution of large projects which were time sensitive. Worked with company engineers and technicians to insure company standards for quality and efficiency were implemented. Prospected and gained new business while servicing and solidifying existing customer relationships. Met/exceeded company production quotas month to month. Used AS400 system and MS Office for tracking inventory, production and order entry.

Managed territory account sales for this manufacturer of cold drink vending machines and electronic payment systems. Was responsible for new business as well as exising account retention. Launched new product lines into the marketplace with proven ability to maintain key account relationships after the sale was made. Actively participated in the development and implementation of sales programs and brand development that led to field execution. Worked with a cross functional team of technical service staff in satellite locations throughout the territory. Conducted client training sessions in both classroom and individual settings. Did hands on service repair as needed after the sale was made.

Was responsible for the sales of capital equipment to the vending and bottling industries. Managed territory accounts ranging from family run companies to global brand bottling corporations. Sold over 20 different product lines most of which were technical and required client training. Represented leading manufacturers of electronic payment systems to the bottling industry and did training of currency and telementry systems in classroom settings. Attended manufacturers technical training at their facilitys as well as industry trade shows.

Niles, Il

Performed territory sales of over 8,000 sku's used in the gaming, vending and entertainment industries. Did extensive cold calling as well as sales to existing customer base. Used company printed reference catalog as a value added component to increase sales volume of each order. Attended industry trade shows and worked with manufacturers to improve quality and applications of products. Relationship building via face to face contact with owners and buyers solidified repeat sales in the territory.