As the General Manager Operations at Unique Wood Products, I oversee the daily operations of a manufacturing plant that produces custom wood products for various clients. I am responsible for managing the P/L, ensuring quality standards, optimizing production processes, and leading a team of 25 employees across different departments.I have a proven track record of streamlining inefficiencies, maximizing output, and increasing customer satisfaction. For example, I implemented a new inventory distribution system that reduced waste by 15%, improved delivery time by 20%, and enhanced customer loyalty by 30%. I also facilitated the training and development of my team, resulting in improved performance, morale, and retention.I have an associate's degree in general studies from Clarendon College, where I gained a broad knowledge of various subjects and developed critical thinking and problem-solving skills. I also have an OSHA 30 certification that demonstrates my commitment to safety and compliance in the workplace. I am passionate about delivering high-quality products and services that meet the needs and expectations of our customers. I am always eager to learn new skills and technologies that can help me improve the efficiency and effectiveness of our operations.