With over 30 years experience working in the property damage restoration industry I’m now available for new opportunities.A founding member of the first BDMA Executive Committee, an accredited BDMA Senior Technician, and qualified certification in Advanced Moisture Mechanics.My career focus for over 20 years has been on crafting robust key account management and business development strategies, targeting the UK property claims insurance market primarily in the disaster restoration and recovery industry.Relationship building, problem-solving and effective communication have been the bedrock of my professional approach, enabling me to navigate the complexities of insurance supplier management and claims processes successfully. The goal has always been to maximise customer satisfaction and reduce insurer indemnity spend as well as offering the most effective fulfilment solutions.