Mike Canavan Email & Phone Number

• Oversee onsite technical support solutions, customer service and problem resolution.• Implemented a $500,000 - 30 service domain rollout including VMWare, IIS, Exchange 2013 cluster, TMG 2010 functions and features.• Migrated and maintain all 60 workstations from XP to Windows 7 and deployment server.• Make recommendations to CEO for necessary upgrades and plans to implement changes.• Developed backup system and maintain all data storage up to 2 terabytes.• Maintain the Cisco VOIP network servers, phone system, and switch for 100 phones.• Manage 2 casino IT departments and supervise 15 personnel for Gaughan Gaming.• Developed casino IT policy and approve all budgets purchasing $1.5 million annually

Designed/implemented 3 servers and a 20 client 2003 network.• Installed all PC network hardware including network cards/software and peripheral support.• Configured/installed a 3Com 3300 series managed switch with 2 additional 3Com hub with fiber connections and optimized all systems.• Developed a 2003 domain with roaming profiles and domain user rights and a daily system of data storage/maintenance ensuring optimal security for all network operations.• Responsible for daily operations of Centurion Option 11 PBX system.• Assisted/coordinated design, implementation and maintenance of the company website.• Worked with management team to develop a Y2K compliant building/system.• Oversaw billing of Medicare, Medicaid, private and managed care accounts in excess of $1 million per month.• Managed payroll and benefits for 250 employee facility on biweekly basis.• Conducted general accounting and auditing of accounts on a daily basis.

Education record

Bachelor Of Science In Nursing