Mike Cramer

Mike Cramer Email and Phone Number

Director of Business Operations @ Trudoor
Mike Cramer's Location
Greater Chicago Area, United States
Mike Cramer's Contact Details

Mike Cramer work email

Mike Cramer personal email

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About Mike Cramer

Experienced Support Manager with a demonstrated history of success working in the information technology and services industry. Skilled in Customer Service Delivery and Management, Team Building, and Account Management. Strong support professional with a Bachelor of Science Degree focused in Business Administration; Marketing from Marquette University.

Mike Cramer's Current Company Details

Director of Business Operations @ Trudoor
Mike Cramer Work Experience Details
  • Shoppertrak
    Global Support Services Manager
    Shoppertrak May 2021 - Sep 2023
    Chicago, Illinois, United States
  • Shoppertrak
    Manager Of Client Support - North America
    Shoppertrak Jun 2018 - May 2021
    Chicago, Il
  • Shoppertrak
    Team Lead - North American Support
    Shoppertrak Mar 2013 - Jun 2018
  • Shoppertrak
    Us Client Support Analyst
    Shoppertrak Sep 2011 - Mar 2013
    Chicago
  • Inter-Track Partners, Llc
    Customer Service Manager
    Inter-Track Partners, Llc Dec 2007 - Sep 2010
    · Responsible for the day-to-day floor management of one of Inter-Track’s busiest Off-Track Wagering locations in downtown Chicago. This included being the main interface between thecustomer and the facilities many offerings, including answering questions and instructing novicebettors on the rules and other useful information for the day’s racing lineup. Other responsibilitiesincluded being a presence at the bar and restaurant area of the location while maintaining thecustomer service level of other employees to the high standard of the company. Also responsible for directing employees, in accordance with location-specific goals and promotions, in order to develop player/customer loyalty while increasing handle revenue and supporting the business strategies of the General Manager.· Also needed to be involved in the procurement and set-up of special events and promotions within the facility and make sure these events ran smoothly and efficiently. In addition needed to become proficient in the operation and repair of the location’s many wagering machines, audio and visual equipment and Aloha operating system.
  • Marquette University Tribune
    Account Executive
    Marquette University Tribune Sep 2005 - May 2007
    ·Worked as account executive for a portion of the Marquette Tribune’s advertising clients. Responsible for maintaining relationships with various area and national businesses that purchased advertisements or were interested in placing advertisements with the Marquette Tribune, the University’s official newspaper.·Responsible for attracting new clients to do business with the Tribune, as well as trying to maintain their relationship with the paper for later account executives to use after graduation.·Responsibilities included various inter-office tasks, such as making sure each clients’ advertisements were ready to be placed in their contracted papers, being the bridge between clients and our creative design department assisting with design and ad size/design questions and requests.·Other responsibilities included calling clients, meeting with clients, “cold-calling” potential clients, and selling the Marquette Tribune as an attractive and worth-while investment for a company.·Position resulted in improved communication skills and enhanced my knowledge of advertising in general, and was great experience in a real-world job type atmosphere with deadlines and contractual obligations etc.

Mike Cramer Skills

Account Management Customer Service Leadership Advertising Event Management Sales Marketing Team Building Selling Business Strategy Management Team Leadership Project Management Vendor Management

Mike Cramer Education Details

Frequently Asked Questions about Mike Cramer

What is Mike Cramer's role at the current company?

Mike Cramer's current role is Director of Business Operations @ Trudoor.

What is Mike Cramer's email address?

Mike Cramer's email address is mc****@****ail.com

What is Mike Cramer's direct phone number?

Mike Cramer's direct phone number is +131252*****

What schools did Mike Cramer attend?

Mike Cramer attended Marquette University.

What are some of Mike Cramer's interests?

Mike Cramer has interest in Sports, Movies.

What skills is Mike Cramer known for?

Mike Cramer has skills like Account Management, Customer Service, Leadership, Advertising, Event Management, Sales, Marketing, Team Building, Selling, Business Strategy, Management, Team Leadership.

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