Mike Dow Email & Phone Number

Greater San Diego Area

• Key member of executive leadership team responsible for company growth of 2.5 times over 10 years.
• Personally responsible for all operations company wide covering 125 employees within 4 facilities, in two states.

• General Manager for a high-volume bindery service for the printing industry, consisting of stitching, folding, and cutting services to produce over 500,000-finished pieces/month.
• In charge of maintenance of all plant equipment, either through in-house repair or management of service calls with outside vendors.
• Fill in on the production floor on all equipment as needed, including working overtime to ensure that customer deadlines are met.
• Responsible for maintaining existing accounts and obtain new customers.
• Work up cost estimates/proposals for jobs per customer requests. Follow-up on leads and submitted proposals/estimates.
• Generate Work Orders – write up jobs per customer specifications for the production team to run.

Greater San Diego Area

• Promoted to Production Manager in less than 2 years for a fast-paced, high-volume wholesale commercial printing operation.
• Managed a production team of 17 people responsible for maintenance and operation of large/small equipment, graphic design department, film processing department, bindery department, shipping/receiving and deliveries.
• Maintained schedule of all jobs, tracked progress through production to ensure customer deadlines are met.
• Managed proper storage/disposal of supplies and hazardous chemicals to comply with OSHA and fire regulations.
• Interfaced with vendors to acquire new equipment (machinery), parts and supplies (chemicals, paper, ink, film, plates). Maintained relationships with vendors to ensure best possible pricing.
• Negotiated pricing on all new equipment, all supplies and all service/maintenance contracts, including finding a new chemical disposal service that better met the needs of a growing business.

Greater San Diego Area

• Scheduled workflow through the bindery operation (cutting, padding, folding, booklet assembly, deliveries, shipping/receiving) for a medium-size retail-printing firm to ensure customer deadlines were met.
• Managed a team of 4 bindery personnel.
• Implemented an automated job-tracking program, using a bar code scanning system, which would allow sales staff to track the progress (real-time) of every job on the production floor.
• Maintained inventory of all printing and bindery supplies, prepared purchase orders, conducted regular audits of PO’s and monthly inventory counts. Received all shipments and managed storage of supplies and equipment.
• Responsible for briefing Management and sales staff daily on progress of current jobs in house and worked with them to ensure that priority jobs were scheduled accordingly and deadlines were met.
• Also acted as sole cutter-operator in addition to managing the rest of the bindery team.1995 Cutter Operator