Mike Elder Email & Phone Number

Colorado/Wyoming/Utah

Communicated effectively with clientele to maintain customer satisfaction and loyalty.Answered customers' questions and addressed problems and complaints in person and via phone.Networked to build client base and promote products to new and existing clients.Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.Established and serviced over 130 accounts in assigned territory.Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.Collaborated with new customers to give details about company offerings.Negotiated prices and set up contracts to finalize sales agreements.Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.

Communicated regularly with key clients to maintain positive relationships, assess needs and promote new products and services.Maintained long-term relationships with customers and clients.Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.Implemented creative sales and marketing strategies to assist sales team with reaching targets.