Mike Fariss

Mike Fariss Email and Phone Number

Sr Customer Service Manager at Zep Sales & Service @ Zep Sales & Service
Mike Fariss's Location
Fontana, California, United States, United States
Mike Fariss's Contact Details

Mike Fariss personal email

n/a

Mike Fariss phone numbers

About Mike Fariss

Mike Fariss is a Sr Customer Service Manager at Zep Sales & Service at Zep Sales & Service. He possess expertise in customer service, team building, sales operations, management, inventory management and 17 more skills.

Mike Fariss's Current Company Details
Zep Sales & Service

Zep Sales & Service

View
Sr Customer Service Manager at Zep Sales & Service
Employees:
157
Mike Fariss Work Experience Details
  • Zep Sales & Service
    Sr Customer Service Manager
    Zep Sales & Service Jun 2021 - Present
    Corona, California
    Direct a remote team of Customer Service Reps in multiple locations providing a high level of service to the customer and sales teams.
  • Zep Sales & Service
    Customer Service Manager
    Zep Sales & Service Mar 2010 - Jun 2021
    Corona, California, United States
    Direct a team of Customer Service Reps in a call center environment in multiple locations providing a high level of service to the customer. Track various KPI's in order to monitor performance and provide training to the associates.
  • Zep Sales & Service
    Branch Manager
    Zep Sales & Service Oct 2007 - Feb 2010
    Corona, Ca
    Direct operations for a $40 million distribution facility with 15 employees. Responsibilities include managing three direct reports in customer service, warehouse operations, inventory control, environmental, safety, and DOT compliance.
  • Zep Sales & Service
    Customer Service Manager
    Zep Sales & Service Jun 2004 - Oct 2007
    Corona, Ca
    Supervise 6 employees in a call center environment maintaining a high level of customer service. Also responsible for payroll administration, promotional sales, and processing of commissioned sales rep orders. Also responsible for the environmental, safety, and DOT programs for the location.
  • Zep Sales & Service
    Customer Service Lead
    Zep Sales & Service Nov 2000 - Jun 2004
    Corona, Ca
    Handle incoming calls from customers and sales reps. Oversee a group of four other Customer Service Reps in a call center environment. Responsible for purchasing of all local accommodation stock items and paper products. Assisted Credit Department with credit issues and collections as needed.
  • Fariss Coaching & Consulting
    Chief Operating Officer
    Fariss Coaching & Consulting Aug 2019 - Present
    Fontana, California, United States
    Run the day to day operations of the business including the financial and procedural aspects along with tracking our level of service to the clients. Work closely with the other partners to determine strategy and direction as we continue to build the business.
  • Best Buy
    Technical Supervisor
    Best Buy Aug 1996 - Mar 2000
    Azusa, Ca
    Supervised 40 Audio/Video and PC Technicians. Maintained above average repair completion rates and a high level of customer service.

Mike Fariss Skills

Customer Service Team Building Sales Operations Management Inventory Management Account Management Sales Cross Functional Team Leadership Process Improvement Payroll Training Leadership Sap Products Pricing Operations Management Pricing Strategy Business To Business Compliance Call Centers B2b Sap Business Process Improvement

Mike Fariss Education Details

  • Pasadena City College
    Pasadena City College
    Business Management
  • Temple City High School
    Temple City High School
    General Studies

Frequently Asked Questions about Mike Fariss

What company does Mike Fariss work for?

Mike Fariss works for Zep Sales & Service

What is Mike Fariss's role at the current company?

Mike Fariss's current role is Sr Customer Service Manager at Zep Sales & Service.

What is Mike Fariss's email address?

Mike Fariss's email address is mi****@****zep.com

What is Mike Fariss's direct phone number?

Mike Fariss's direct phone number is +195137*****

What schools did Mike Fariss attend?

Mike Fariss attended Pasadena City College, Temple City High School.

What skills is Mike Fariss known for?

Mike Fariss has skills like Customer Service, Team Building, Sales Operations, Management, Inventory Management, Account Management, Sales, Cross Functional Team Leadership, Process Improvement, Payroll, Training, Leadership.

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