Mike Fariss Email and Phone Number
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Mike Fariss personal email
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Mike Fariss is a Sr Customer Service Manager at Zep Sales & Service at Zep Sales & Service. He possess expertise in customer service, team building, sales operations, management, inventory management and 17 more skills.
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Sr Customer Service ManagerZep Sales & Service Jun 2021 - PresentCorona, CaliforniaDirect a remote team of Customer Service Reps in multiple locations providing a high level of service to the customer and sales teams.
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Customer Service ManagerZep Sales & Service Mar 2010 - Jun 2021Corona, California, United StatesDirect a team of Customer Service Reps in a call center environment in multiple locations providing a high level of service to the customer. Track various KPI's in order to monitor performance and provide training to the associates.
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Branch ManagerZep Sales & Service Oct 2007 - Feb 2010Corona, CaDirect operations for a $40 million distribution facility with 15 employees. Responsibilities include managing three direct reports in customer service, warehouse operations, inventory control, environmental, safety, and DOT compliance.
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Customer Service ManagerZep Sales & Service Jun 2004 - Oct 2007Corona, CaSupervise 6 employees in a call center environment maintaining a high level of customer service. Also responsible for payroll administration, promotional sales, and processing of commissioned sales rep orders. Also responsible for the environmental, safety, and DOT programs for the location.
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Customer Service LeadZep Sales & Service Nov 2000 - Jun 2004Corona, CaHandle incoming calls from customers and sales reps. Oversee a group of four other Customer Service Reps in a call center environment. Responsible for purchasing of all local accommodation stock items and paper products. Assisted Credit Department with credit issues and collections as needed.
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Chief Operating OfficerFariss Coaching & Consulting Aug 2019 - PresentFontana, California, United StatesRun the day to day operations of the business including the financial and procedural aspects along with tracking our level of service to the clients. Work closely with the other partners to determine strategy and direction as we continue to build the business. -
Technical SupervisorBest Buy Aug 1996 - Mar 2000Azusa, CaSupervised 40 Audio/Video and PC Technicians. Maintained above average repair completion rates and a high level of customer service.
Mike Fariss Skills
Mike Fariss Education Details
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Pasadena City CollegeBusiness Management -
Temple City High SchoolGeneral Studies
Frequently Asked Questions about Mike Fariss
What company does Mike Fariss work for?
Mike Fariss works for Zep Sales & Service
What is Mike Fariss's role at the current company?
Mike Fariss's current role is Sr Customer Service Manager at Zep Sales & Service.
What is Mike Fariss's email address?
Mike Fariss's email address is mi****@****zep.com
What is Mike Fariss's direct phone number?
Mike Fariss's direct phone number is +195137*****
What schools did Mike Fariss attend?
Mike Fariss attended Pasadena City College, Temple City High School.
What skills is Mike Fariss known for?
Mike Fariss has skills like Customer Service, Team Building, Sales Operations, Management, Inventory Management, Account Management, Sales, Cross Functional Team Leadership, Process Improvement, Payroll, Training, Leadership.
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