Mike Fields Email & Phone Number

Central Support Hull

Head of Business partnerships Developing a vast understanding of the UK building industry and supply chain working with contractors, public sector bodies,suppliers and national house builders, as well as working with industry bodies to create a full circle appreciation of opportunities in an ever-developing market.

Norwich, United Kingdom

. Consumer and Contractor Partnering. Full Circle Marketing. CRM Systems. Customer Insight Programs

Norfolk

Responsibilities: • Multi site management within Norfolk region.• Accountability for sales, margin & service performance within home branch and satellite branches.• Full P&L responsibility with sales & operational accountability for the region.• Provision of guidance, coaching & mentoring to support Trading Managers.• Supporting the trading function through delivery of project-owned initiatives.. Construction and implementation of CRM within Bistrack. • Managing people, stock & brand values effectively.• Improvement of compliance standards for Health & Safety, Transport and Stock procedures through internal audit processes.• Implementation of trading objectives.• Embedding service behaviours.• Improving sales revenues & customer satisfaction levels with effective field ledger management• Creation of value through alignment of working practices, effective frameworks and iterative performance review criteria.• . Supported Trading activity and project management, by contributing as a member of the Senior Management TeamAchievements; • Regional Profit increase of £1.5m 2012 to 2014• Community project of the year 2013 – Go Go Gorillas Norwich with BREAK.. Project managed new site opening • Project managed Norwich Site Closure – Closure of site achieved on time while retaining core delivered business, improving moral and compliance within Norwich North. Core stock implemented across region• Halved stock loss in 2013 across the region• Kitchen and Bathroom project implementation –Rocklands £650k in 2014• Plumbing and heating project implemented – Rocklands £ 400k in 2014• Business plan delivered for new building at Rocklands repayment on track for below 3yrs • Resource management of staff and transport between regional branches• Developed staff to higher levels of performance across all branches and internal management team through one to one management process.. Implemented CRM, Internal Ledgers and quite follow up process across the Group.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Higher National Diploma, Business Administration And Management, General

Education record