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Mike Harbour is listed as Account Manager at Parcelforce Worldwide at Parcelforce Worldwide, a with 1386 employees, based in Greater Portsmouth Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mike Harbour.
Mike Harbour previously worked as Account Manager at Parcelforce Worldwide and customer service provider at Parcelforce Worlwide. Mike Harbour studied at City Of Portsmouth Boys School.
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i believe everybody has the ability to give a good customer service. all that is required is a freindly approach and the passion to resolve another persons problem/complaint. i want to reach a level where i am able to resolve everyones issue obtaining the knowlredge from every aspect of the business. My abmbition is to become part of the national customer service team working with everyone in the business to improve our services and skills in the business.
Listed skills include Customer Retention, Customer Service, Account Management, Product Understanding, and 2 others.
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A career timeline built from the work history available for this profile.
i am a desk based account manager in control of 2.5million pounds of the businesses revenue approximately 269 customers in the south central area. i am responsible for the daily running of the base and renewing / maintaining accounts introducing new products and services when they are available.i am also responsible for the customers relationship with Parcelforce and ensuring their items are delivered and any issues are resolved.
delivering a customer experience to resolve the issue they were facing at the time over the phone and via email enquiries. responsibilities included front counter enquiries responding to requests for redelivery and resolving items that had delivery issues ie address missing, customs issues and redelivery.
as a courier driver for parcelforce i was the frontline of the business meeting the customers face to face and ensuring their items were delivered safely. on average the route i was on would have around 126 deliveries a day and 20 collections from retail and consumer addresses.
Other employees you can reach at parcelforce.com. View company contacts for 1386 employees →
Matthew Michaels
Colleague at Parcelforce WorldwideLiverpool, England, United Kingdom
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Eddie Mcbride
Colleague at Parcelforce WorldwideGreater Glasgow Area, United Kingdom
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David Potts
Colleague at Parcelforce WorldwideGreater Stoke-On-Trent Area, United Kingdom
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Jeff Jeffery
Colleague at Parcelforce WorldwideDartford, England, United Kingdom
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Brendan O'Hara
Colleague at Parcelforce WorldwideFalkirk, Scotland, United Kingdom
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Viktoras Smeizys
Colleague at Parcelforce WorldwideGreater Glasgow Area, United Kingdom
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Christopher Walker
Colleague at Parcelforce WorldwideCrawley, England, United Kingdom
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Chay Wakeham
Colleague at Parcelforce WorldwideBarry, Wales, United Kingdom
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Damian Elie
Colleague at Parcelforce WorldwidePeterborough, England, United Kingdom
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Philip Pegrum
Colleague at Parcelforce WorldwideBroomfield, England, United Kingdom
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Quick answers generated from the profile data available on this page.
Mike Harbour works for Parcelforce Worldwide.
Mike Harbour is listed as Account Manager at Parcelforce Worldwide at Parcelforce Worldwide.
Mike Harbour is based in Greater Portsmouth Area, United Kingdom while working with Parcelforce Worldwide.
Mike Harbour has worked for Parcelforce Worldwide and Parcelforce Worlwide.
Mike Harbour's colleagues at Parcelforce Worldwide include Matthew Michaels, Eddie Mcbride, David Potts, Jeff Jeffery, and Brendan O'Hara.
You can use AeroLeads to view verified contact signals for Mike Harbour at Parcelforce Worldwide, including work email, phone, and LinkedIn data when available.
Mike Harbour studied at City Of Portsmouth Boys School.
Mike Harbour is listed with skills including Customer Retention, Customer Service, Account Management, Product Understanding, Sales Presentations, and Communication Skills.
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