Responsible for global operations for ITO Platforms, Cloud, SAP Basis, Network and End User Compute services. Scope of responsibilities included managing a large global deliver team, executive relationship management and account planning to meet company financial objectives while maintaining client satisfaction and commitments.Additional responsibilities included driving transformation and automation to solve business challenges and manage cost of delivery.

Responsible for a global team providing Application Support, Data Warehousing, SAP Basis and HANA platform support, Siebel Trade Funds Solutions, Mobile Apps, Cloud Solutions. Services delivered globally across multiple regions providing 24x7 support with a staff of 600 + resources.Additional responsibilities included driving organic growth, P&L and contract management with a key focus on Service Excellence. Building sustainable relationships with c-level executives and leaders.