An accomplished and experienced Senior Account Manager within the software and technology sector. A track record of developing strong, mutually beneficial, business relationships with all stakeholders up to Director and Board levels, within a diverse customer base including Central and Local Government, Education and Private sector. Relationships built on developing a partnership approach to understand the customers operational and strategic challenges and by acting as a partner-champion. Demonstrating integrity and energy to ensure delivery of excellent service and through effective collaboration with customers and colleagues, position new developments and technologies as solutions to the customers business challenges. Attained high levels of customer satisfaction and continued revenue growth through value based sales within the account base to deliver against personal and business unit revenue targets.