Director, Digital Commercial
Current
Apr 2023 - Present
AeroLeads people directory · profile
Michael Hegarty Email & Phone Number
Director, Digital Commercial
at
Ooredoo Qatar
2 work emails found
@zain.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Digital Commercial
Location
Doha, Qatar, Qatar
Company size
Who is Michael Hegarty? Overview
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Quick answer
Michael Hegarty is listed as Director, Digital Commercial at Ooredoo Qatar, a company with 2612 employees, based in Doha, Qatar, Qatar. AeroLeads shows a work email signal at zain.com and a matched LinkedIn profile for Michael Hegarty.
Michael Hegarty previously worked as Director, Digital Channels at Batelco and Group Senior Manager: Digital Services at Zain. Michael Hegarty holds Artificial Intelligence from Saïd Business School, University Of Oxford.
Company email context
Email format at Ooredoo Qatar
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{first_initial}{last}@zain.com
79% confidence
AeroLeads found 2 current-domain work email signals for Michael Hegarty. Compare company email patterns before reaching out.
Profile bio
About Michael Hegarty
Culturally and technically competent with 20 years strategic, commercial and operational experience across five continents and 30 countries. 5 years as senior project manager at Zain Group. Lead Digital Consultant for the pan-India, 4G launch of Reliance Jio, India’s largest telco operator. 10 years operational experience in the UK, leading Business and Consumer functions for Telefonica, Vodafone and Barclays.
Listed skills include Service Delivery, Contact Centers, Customer Experience, Call Centers, and 13 others.
Current workplace
Michael Hegarty's current company
Company context helps verify the profile and gives searchers a useful next step.
Ooredoo Qatar
10 roles · 23 years
Michael Hegarty work experience
A career timeline built from the work history available for this profile.
Director, Digital Channels
Sep 2020 - Mar 2023
Group Senior Manager: Digital Services
Provide advisory and project management expertise to eight markets across the Middle East and Africa, enabling digital services for 50 million customers.
Jun 2016 - Aug 2020
Group Manager: Digital Channels
Simplify customer service processes through the enhancement of mobile app, self-service and automation functionality. Drive digital adoption and engagement with compelling UI / UX.
Mar 2015 - May 2016
Senior Digital Channels Consultant
Digital channels adviser to CEO and C-level Exec team for the 4G, pan-India telco launch of Reliance Jio. Completed a DBOT (design, build, operate, transfer) of digital channels blueprint.
Mar 2014 - Feb 2015
Head Of Digital Channels
Led the design and management of O2 Wallet, digital channels ecosystem - providing end-end financial service support, via the mobile app, live chat and specialist back office teams.
Dec 2010 - Mar 2014
Head Of Specialist Telephony
Project managed base migration whilst leading a customer experience program, introducing Net Promoter Score as the primary customer experience metric.
Nov 2009 - Dec 2010
Head Of Business Customer Service
Lead multiple in-house and outsource centres (on-shore / off-shore) through organisation reform, realising benefits in line with business plan.
Jun 2008 - Nov 2009
Customer Service Manager
Lead Vodafone's most valuable customer segment providing industry leading customer support across multiple channels.
Jan 2005 - Jun 2008
2003 - 2004
~1 yr
Team & coworkers
Colleagues at Ooredoo Qatar
Other employees you can reach at ooredoo.qa. View company contacts for 2612 employees →
AA
Alreem Al Khater
Colleague at Ooredoo QatarDoha, Qatar, Qatar
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TA
Talal Alali
Colleague at Ooredoo QatarQatar, Qatar
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YA
Yasir Alabosi
Colleague at Ooredoo QatarQatar, Qatar
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BA
Bassam Al-Momani
Colleague at Ooredoo QatarDoha, Qatar, Qatar
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BB
Barbara Bailey Tsai
Colleague at Ooredoo QatarPasadena, California, United States, United States
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NP
Nabeel P M
Colleague at Ooredoo QatarDoha, Qatar, Qatar
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AS
Abdullah Salem
Colleague at Ooredoo QatarQatar, Qatar
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MH
Manal Hassen A. Bu-Jassom
Colleague at Ooredoo QatarDoha, Qatar, Qatar
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MT
Ms Toma Qtr
Colleague at Ooredoo QatarQatar, Qatar
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TP
Titov Player
Colleague at Ooredoo QatarTunis, Tunisia, Tunisia
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Alreem Al Khater
Colleague at Ooredoo QatarDoha, Qatar, Qatar
View →
TA
Talal Alali
Colleague at Ooredoo QatarQatar, Qatar
View →
YA
Yasir Alabosi
Colleague at Ooredoo QatarQatar, Qatar
View →
BA
Bassam Al-Momani
Colleague at Ooredoo QatarDoha, Qatar, Qatar
View →
BB
Barbara Bailey Tsai
Colleague at Ooredoo QatarPasadena, California, United States, United States
View →
NP
Nabeel P M
Colleague at Ooredoo QatarDoha, Qatar, Qatar
View →
AS
Abdullah Salem
Colleague at Ooredoo QatarQatar, Qatar
View →
MH
Manal Hassen A. Bu-Jassom
Colleague at Ooredoo QatarDoha, Qatar, Qatar
View →
MT
Ms Toma Qtr
Colleague at Ooredoo QatarQatar, Qatar
View →
TP
Titov Player
Colleague at Ooredoo QatarTunis, Tunisia, Tunisia
View →
3 education records
Michael Hegarty education
Artificial Intelligence
Master Of Arts (M.A.), Marketing
Bachelor Of Science (B.Sc.), Business And Economics
FAQ
Frequently asked questions about Michael Hegarty
Quick answers generated from the profile data available on this page.
What company does Michael Hegarty work for?
Michael Hegarty works for Ooredoo Qatar.
What is Michael Hegarty's role at Ooredoo Qatar?
Michael Hegarty is listed as Director, Digital Commercial at Ooredoo Qatar.
What is Michael Hegarty's email address?
AeroLeads has found 2 work email signals at @zain.com for Michael Hegarty at Ooredoo Qatar.
Where is Michael Hegarty based?
Michael Hegarty is based in Doha, Qatar, Qatar while working with Ooredoo Qatar.
What companies has Michael Hegarty worked for?
Michael Hegarty has worked for Ooredoo Qatar, Batelco, Zain, Jio, and O2 (Telefónica Uk).
Who are Michael Hegarty's colleagues at Ooredoo Qatar?
Michael Hegarty's colleagues at Ooredoo Qatar include Alreem Al Khater, Talal Alali, Yasir Alabosi, Bassam Al-Momani, and Barbara Bailey Tsai.
How can I contact Michael Hegarty?
You can use AeroLeads to view verified contact signals for Michael Hegarty at Ooredoo Qatar, including work email, phone, and LinkedIn data when available.
What schools did Michael Hegarty attend?
Michael Hegarty holds Artificial Intelligence from Saïd Business School, University Of Oxford.
What skills is Michael Hegarty known for?
Michael Hegarty is listed with skills including Service Delivery, Contact Centers, Customer Experience, Call Centers, Team Management, Telecommunications, Outsourcing, and Management.
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