Mike Hillier Email and Phone Number

Leads a team of 26 Operations experts supporting 114 Amazon Sort Centers in the United States and Canada. Collaborates with Operations Leaders and central Program Managers to drive variable cost and defect reduction in the North American Sort Center Network.

Advised Operations Leaders in managing the quality, efficiency, standard work, continuous improvement, and technology integration facets of 11 Amazon Sort Centers across the Western United States.

Led teams of up to 400 associates and 16 managers to execute daily, high-volume shipping operations while maintaining world-class customer experience, safety, inventory control, and cost performance. Gained expertise in project management, labor planning, finance, organizational leadership, and business strategy.

Led teams of up to 80 associates across three, unique areas of Fulfillment Center Operations. Gained expertise in Operations Management, Amazon Robotics, truck yard management, material handling equipment systems, workflow management, business communication, leader development, performance management, interviewing and hiring, and production planning.

B2B consumable sales

Led small teams of Paratroopers in real-world combat in the Babil and Al Anbar Provinces of Iraq (2006-2007). Executed direct offensive and stability operations during the National Resolution and Surge phases of Operation Iraqi Freedom.