Mike Marshall work email
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Mike Marshall personal email
Highly accomplished and results-driven leader with a proven track record of success in driving strategic initiatives and delivering exceptional client experiences. I have extensive expertise in Salesforce technologies and a deep understanding of the business landscape, I excel in developing and nurturing long-term relationships with key stakeholders. Skilled in leading cross-functional teams, I have a demonstrated ability to optimize customer engagements, increase customer satisfaction, and drive revenue growth.With a strong business acumen, I leverage my comprehensive understanding of Salesforce's product suite and industry best practices to develop tailored solutions that address complex business challenges. I have a keen eye for identifying opportunities to expand customer relationships, driving customer adoption, and maximizing the value of Salesforce implementations.As an engaging leader, I have successfully managed large-scale projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards. I foster a collaborative environment and inspire teams to achieve exceptional results while maintaining a customer-centric focus.In my previous sales roles and as a business owner, I have consistently exceeded revenue targets and achieved high customer satisfaction scores. Leveraging my exceptional communication and negotiation skills, I effectively engage with executive-level stakeholders, build consensus, and drive alignment to deliver mutually beneficial outcomes.
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Professional Services ManagerPinkfishTemecula, Ca, Us
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Senior Solutions ArchitectCatalyst Consulting Group, Inc. Aug 2023 - Present -
Co-Founder & PartnerGroupwork Llc Feb 2019 - Aug 2023San Francisco Bay Area- Business Growth and Revenue Generation: Successfully establish and grow a profitable consulting firm with multiple software practices, achieving year-over-year revenue growth. Develop and execute comprehensive business strategies, resulting in the acquisition of high-profile clients and the expansion of the client base.- Salesforce Solution Architect and Project Lead: Direct multiple complex SFDC project engagements from detailed discovery through completion. Lead solution architecture and design across multiple industry verticals including: Health Insurance, Energy & Utilities, and High Tech.- Client Relationship Management: Build long-term partnerships with key clients, ensuring high levels of client satisfaction and repeat business. Work closely with Salesforce PS to provide tailored consulting solutions to address clients' unique challenges. Receive consistent positive feedback from clients and partners, highlighting the firm's exceptional service and impact.- Leadership and Decision Making: Successfully fulfill the multifaceted responsibilities of a business owner, encompassing strategic planning, financial management, operations, and team leadership to drive growth. Demonstrate exceptional decision-making skills, risk management expertise, and a keen focus on proactive adaptation to dynamic business environments, fostering growth, and maximizing profitability. -
Senior Sales EngineerSitetracker Feb 2018 - Feb 2019San Francisco Bay Area- Exceeded Sales Targets: Exceeded quarterly sales targets driving revenue growth by developing and executing a strategic plan that targeted new market segments and expanded the company's customer base.- Scoping & Contracting: Built an internal sales app to streamline resource allocation and approvals for scoping and custom demo requests.- Product Demonstrations: Eliminated Sales Engineer dependency for L1 demos by developing a compelling technical presentation and demo script which enabled Account Executives to deliver compelling use case demos for Telecommunications carriers, services provider, and tower companies.- Cross-functional Collaboration: Collaborated closely with cross-functional teams, including product management, engineering, and customer success, to ensure successful product implementations and customer satisfaction. -
Sales EngineerKenandy Jul 2016 - Jan 2018- Solution Development: Leveraged deep technical expertise to design innovative solution proposals tailored to meet clients' unique needs. Collaborated closely with sales teams to understand customer requirements and translate them into robust technical architectures and implementation plans.- Pre-Sales Support and Consultation: Played a key role in the sales process by providing expert pre-sales support and consultation to prospects and clients. Conducted in-depth product demonstrations, presentations, and proof-of-concept activities to showcase the value and capabilities of the company's solutions. Effectively addressed technical concerns and objections, resulting in a notable increase in conversion rates and an expanded customer base.- Cross-Functional Collaboration and Knowledge Sharing: Collaborated closely with cross-functional teams, including product management, engineering, and customer success, to ensure seamless solution implementation and ongoing customer support. Proactively shared knowledge and best practices with team members, contributing to the development of a high-performing and collaborative work environment. -
Senior Implementation ConsultantKenandy, Inc. Mar 2014 - Jul 2016- End-to-End Project Management: Successfully led end-to-end implementation projects for clients, ensuring seamless execution and timely delivery of solutions. Developed comprehensive project plans, managed resources, and coordinated activities across multiple stakeholders to achieve project milestones and objectives. Achieved a 100% on-time project delivery rate, resulting in high client satisfaction and a significant increase in customer retention.- Customized Solution Design and Configuration: Collaborated closely with clients to understand their business requirements and tailor the company's solutions to meet their specific needs. Conducted in-depth solution assessments and gap analyses, resulting in the development of customized solution designs and configurations. Implemented best practices and industry standards, resulting in system efficiency and process optimization for clients.- Client Training and Knowledge Transfer: Conducted comprehensive training sessions and workshops for clients to ensure successful adoption and utilization of implemented solutions. Developed training materials and documentation, effectively communicating complex technical concepts in a clear and understandable manner. Received consistent positive feedback from clients on the quality and effectiveness of training programs.
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Implementation ConsultantKenandy, Inc Mar 2012 - Mar 2014- Technical Consulting: Collaborated closely with clients to understand their business requirements and tailor the company's solutions to meet their specific needs. Configured and customized the solution using Salesforce platform toolset.- Testing and Training: Conducted comprehensive UAT and training sessions and workshops for clients to ensure successful adoption and utilization of implemented solutions.
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Integration ConsultantAggressor Llc Jul 2011 - Mar 2012Pleasanton, Ca- Seamless Integration Implementations: Led successful end-to-end integration implementations for Workday customers, ensuring seamless connectivity and data synchronization between Workday and various third-party systems. Collaborated closely with clients to understand their integration requirements and develop robust integration strategies.- Technical Troubleshooting and Issue Resolution: Provided expert technical support and troubleshooting for integration-related issues, demonstrating deep knowledge of Workday integration frameworks and protocols. Conducted root cause analysis, identified system gaps, and implemented effective solutions to resolve integration errors and discrepancies. Proactively engaged with cross-functional teams and stakeholders to communicate updates, ensuring timely issue resolution and minimizing business disruptions. -
It Test InternPillar Data Systems Jan 2011 - Feb 2011 -
Customer Service InternPillar Data Systems Jan 2010 - Feb 2010
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Marketing InternPillar Data Systems May 2009 - Aug 2009
Mike Marshall Skills
Mike Marshall Education Details
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Business Information Systems
Frequently Asked Questions about Mike Marshall
What company does Mike Marshall work for?
Mike Marshall works for Pinkfish
What is Mike Marshall's role at the current company?
Mike Marshall's current role is Professional Services Manager.
What is Mike Marshall's email address?
Mike Marshall's email address is ma****@****ndy.com
What schools did Mike Marshall attend?
Mike Marshall attended California State University-Chico.
What skills is Mike Marshall known for?
Mike Marshall has skills like Project Management, Requirements Analysis, Consulting, Erp, Force.com, Cloud Computing, Apex Programming, Integration, Testing, Java, Kenandy, Salesforce.com.
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Mike Marshall
Minneapolis, Mn3americanortho.com, americanortho.com, visionx.io3 +192045XXXXX
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5storategy.com, socialfactor.com, socialfactor.com, socialfactor.com, enthought.com5 +151253XXXXX
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Mike Marshall
Maryville, Il -
Mike Marshall
Los Angeles Metropolitan Area
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