Mike Jackson Email & Phone Number

Chorley, Gb

Preston, England, United Kingdom

Management, administration, support and maintenance of the Company IT network, business systems, VOIP telephony, PC hardware infrastructure, including trainingInvestigating emerging technologies for business advantage and presenting new ideas to the BoardAssisting the CEO and Directors with strategy, planning, developing and putting in place contingenciesManaging / Developing and documenting / flowcharting all IT business activitiesManaging projects – just completed managing the tendering and procurement of new systems for the Windows 10 obsolescence. All delivered on-budget and 2 months ahead of programmeManaging third party IT contracts and ensuring SLA’s are metNew equipment procurement, management of existing equipment repair, asset register managementManaging hardware and software licenses including SonicWall, Aruba, Adobe, Microsoft Azure, 365 BP, Storage, SQL, etcMicrosoft 365 configuration, Exchange Online, Intune, Entra (Azure), EndPoint Security, Defender, SQL servers, Sage servers, Barracuda, Horizon VOIP, CCTV, T&A systems, various CRM system developers and suppliers including HubSpot (sequencing, workflows, etc)Managing file storage and archiving of data as required to ensure cost efficiency of the Microsoft SharePoint / Modern Workplace setupManaging, configuring and maintaining Synology and other NAS devices including 3-2-1 automated backup of all dataDeveloping and maintaining the security of the IT infrastructure including staff security trainingCarrying out internal penetration testing to discover security vulnerabilities and implementing patches accordinglyLiaising with prominent software suppliers as required to resolve backend issues; in particular MicrosoftMaintaining and documenting DNS records, SPF records, DMARC and DKIMDeveloping PowerShell scripts for rolling out to all users using Microsoft Intune policies and RMM softwareCompleted the migration of on-prem Microsoft Business Servers to the Microsoft Modern Workplace

Manchester, England, United Kingdom

Successfully facilitated the transition of the organisation and its client base to the new owners as the acting Managing Director, ensuring a seamless process for all parties involved.

Manchester, United Kingdom

Led a new niche SME in the entertainment industry, acting for numerous blue-chip and international companies, utilising strong IT skills to drive success.Project-managed teams of sometimes more than 20 different companies of numerous contractors all working together to complete multimillion projects in the minimum available time, leveraging project management tools and software.AS part of the role; built the physical hard-wired and wireless network from scratch, configuring and installing networking hardware and software to ensure optimal connectivity and security.Built, configured, managed and maintained the MS Windows Servers, 2003, 2008 R2, Active Directory domain, Exchange Servers, file, and SharePoint servers, to ensure optimal performance and security.Built, imaged, and managed all the workstations, leveraging strong technical skills to configure and troubleshoot computer hardware and software.Dealt with all staff queries relating to any technical issues and any software packages, including Microsoft Office products and other technical packages used, providing technical support and training as necessary.Stayed up to date with technology trends and developments to identify potential opportunities for the company and enhance its IT infrastructure and capabilities.

Manchester, England, United Kingdom

Project management and construction contract administration.Structural design of steel, reinforced concrete, masonry, timberAutoCAD detailing.

Preston, England, United Kingdom

Introduced IT into the workplace. Constructed a computer network from scratch. Introduced AutoCAD, trained the staff in its use and maintained all hardware and software.Structural design of steel, reinforced concrete, masonry, timber.AutoCAD detailing.

Master Certified Ethical Hacker / Penetration Tester / Cyber Security Analyst, Information Technology

Full Stack Software Developer, Information Technology

Bachelor'S Degree, Civil Engineering, Second Upper Class Honours 2:1