Mike Johnson Email & Phone Number

Irvine, California, United States

United States

Orange County, California Area

Provide computer technical skills to various customers from hardware to software issues.• PC and laptop repair• Protection and removal of viruses, spyware and malware• WiFi and local network installation and setup• Backup and restore of data• Hardware installation (hard drives, memory, video cards, etc…)• Software installation and setup• Software training

Valencia, Ca

IT Support/Network AdministratorProvided hardware and software solutions for PC and laptop users by utilizing the best resources. Also, maintained network/Internet connectivity for all users.• PC and laptop repair• Protection and removal of viruses, spyware and malware• WiFi and local network installation and setup• Backup and restore of data• Hardware installation (hard drives, memory, video cards, etc…)• Software installation and setup• Consulting with vendors about product• Administered network/Internet

Orange County, California Area

IT Network Engineer/AdministratorProvided technical expertise in systems integration, implementation, analyzing and troubleshooting by utilizing various hardware and software applications. Liaison to VP computer support.• Maintained a professional and productive server room by researching and implementing applicable and cost effective technology. Plus kept maintenance agreements up to date.• Improved critical and security update installs for users by 20% by implementing Microsoft Windows SUS.• Increased user productivity and security globally by implementing Internet monitoring and filtering services.• Reduced user and system downtime by automating system and application fault notifications and threshold notifications through a dedicated monitoring system. • Created successful system backups and restores by maintaining system integrity and utilizing best practices.• Maintained and administered a LAN/WAN environment by utilizing various software applications, and analyzing and troubleshooting techniques.

Orange County, California Area

Supported end user computing globally by providing leading edge equipment, resources and troubleshooting. Assisted network engineers with system builds and on-call support. • Decreased end user support calls by providing on-line resources and technical documents.• Improved troubleshooting end user computing problems and application installations by creating up to date technical documents.• Maintained hardware and software applications by keeping systems up to date with the latest firmware and software patches.• Leader in VP support making sure all VP’s computer incidents are attended immediately.

Orange County, California Area

A leading distributor and manufacturer of midrange systems.System AssemblerAssembled UNIX and Windows systems in an anti-static environment. Assisted project manager by overseeing project completeness.• Increased productivity by keeping an organized and clean assembly workstation.• Reduced system errors by implementing quality assurance on all system orders.• Maintained on-time system delivery by assisting project manager.• Maintained a productive work environment by implementing new technologies.

Orange County, California Area

Repaired electro mechanical and digital time equipment. Maintained inventory for Orange County, CA location and assisted engineers.• Reduced customer downtime by keeping serviceable parts in stock.• Maintained parts inventory for Orange County, CA.• Repaired customer time equipment• Assisted engineers with advanced system installations

Associate Of Science (A.S.), Computer Electronics

Associate Of Science (A.S.), Computer Science

Studied computer networking and programming