-Handle client communications via: e-mail, chat, phone, and in-person interactions regarding project planning, accounts, questions, concerns, complaints, and reviews; Administor support for a team of three, including: calendar management, filing, purchasing, project planning, inventory, and travel arranging-Capture commercial and residential property imaging using three types of recording devices with the ability to record and create 360 virtual tours, photography, videography, and drone footage; Utilize various software to produce property portfolios consisting of 100-1500 images

-Provide maintenance and repair services, including: housekeeping, pressure washing, interior and exterior painting-Manage customer account communications via phone, text, email, and in-person to address scheduling, billing, project planning, and services; access project need and generate estimates

-Planned, scheduled, and monitored movement of products; overseen an average of 5-8 truck shipments, 1-2 train shipments, and 1-5 hotshot runs daily; Worked directly with department heads to coordinate production, receiving, and shipping to meet the need of clients-Processed 20- 40 tons of steel daily; check material for accuracy and formulated plans for corrections; worked as a back-up worker in 15 of the 20 steel working stations; managed inventory and purchase orders; generated work orders and reports

-Promoted to Assistant Manager position after 3 months as a crew member, reported directly to the owners; managed a team of 8-10 associates; led daily team meetings; created work schedules; created an open atmosphere for associates to express their needs and implemented plans to meet them-Provided in person and over the phone customer service handling orders and concerns; performed routine auto maintenance and advised clients of service needs; kept a database of customer records numbering approximately 4000 clients; printed and analyzed reports; prepared daily and weekly reports for owners and crew; prepared and printed reports for customers