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Mike Linstead is listed as Senior Customer Service / Finance Administrator with extensive skills and knowledge delivering efficient Office support based in Hackney, England, United Kingdom. AeroLeads shows a work email signal at yahoo.co.uk and a matched LinkedIn profile for Mike Linstead.
Mike Linstead previously worked as Consumer Affairs Officer at Civil Aviation Authority and Owner at Mdl Services. Mike Linstead holds City And Guilds, Domestic Energy Assessment, Level 3 from Alpha Energy Inspectors.
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I am a high quality professional with extensive experience of working in customer service roles with additional skills and knowledge in financial and office support. I pride myself on being extremely highly organised with a willingness to be successful irrespective of any challenges. I am very adaptable and always willing to accept change and carry out anything to the best of my abilities.During my time working at the Civil Aviation Authority, the Passenger Advice and Complaints team dealt with on average over 30,000 enquiries and 8,000 complaints from passengers per year and I obtained over £5M in compensation on behalf of consumers. Specialties: Professional, Efficient, Friendly, Adaptable, Organised.
Listed skills include Management.
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London, United Kingdom
Working in the Passenger Advice and Complaints team part of the CAA. Complaint handling and investigations, including providing advice and information to the general public, on relevant aviation legislation, UK and EU Law via telephone advice line, by email and by post. Liaising with various Airlines and Airports. Specialist in dealing with Passengers with Reduced Mobility.
Providing Domestic Energy Assessments on private dwellings to produce an Energy Performance Certificate (EPC) in line with Government legislation in the property sector. Liaison with estate/letting agents, housing associations, solicitors & general public to arrange suitable viewings of properties. Visit properties at mutually agreeable time to obtain relevant data for energy assessment. Provide recommendations to improve energy efficiency of property from data… Show more Providing Domestic Energy Assessments on private dwellings to produce an Energy Performance Certificate (EPC) in line with Government legislation in the property sector. Liaison with estate/letting agents, housing associations, solicitors & general public to arrange suitable viewings of properties. Visit properties at mutually agreeable time to obtain relevant data for energy assessment. Provide recommendations to improve energy efficiency of property from data collection.Producing Promotional material to market & advertise the company to potential clients, including setup & maintenance of business website. Show less
Managed teams of up to 10 staff providing end-to-end administrative support for the sales cycle. Training and supervising other support staff. Project coordination experience.In depth communication and liaison with salespeople, credit controllers and external clients. Excellent investigative skills to ensure full resolution of all customer invoice queries. Arranging weekly and monthly management meetings.Preparing reports and financial data.Excellent Client… Show more Managed teams of up to 10 staff providing end-to-end administrative support for the sales cycle. Training and supervising other support staff. Project coordination experience.In depth communication and liaison with salespeople, credit controllers and external clients. Excellent investigative skills to ensure full resolution of all customer invoice queries. Arranging weekly and monthly management meetings.Preparing reports and financial data.Excellent Client relations. Strong computer skills. Flexibility and adaptability to work either in a team or under one's own initiative.Excellent interpersonal skills.Ability to work well with all levels of internal management, staff and clients. Screening calls received in the department to ensure correct person dealt with call.Nominated for Support Person of the year Emap Awards 2000 - 2006. Short listed 2004.Winner of the Shared Service Centre Award for communication and liaison 2007 Show less
Various subjects English Language, Mathematics, Geography, Technical Drawing, Accounts
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Mike Linstead is listed as Senior Customer Service / Finance Administrator with extensive skills and knowledge delivering efficient Office support.
AeroLeads has found 1 work email signal at @yahoo.co.uk for Mike Linstead.
Mike Linstead is based in Hackney, England, United Kingdom.
Mike Linstead has worked for Civil Aviation Authority, Mdl Services, and Emap Ltd.
You can use AeroLeads to view verified contact signals for Mike Linstead, including work email, phone, and LinkedIn data when available.
Mike Linstead holds City And Guilds, Domestic Energy Assessment, Level 3 from Alpha Energy Inspectors.
Mike Linstead is listed with skills including Management.
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