Mike Macarambon Email & Phone Number

Greater Melbourne Area

Greater Melbourne Area

My first taste in becoming a full-fledged Life Insurance Underwriter! An opportunity came in TAL's Direct Life Underwriting space assessing TAL Direct and Suncorp Direct (InsuranceLine, TAL Alliance, Suncorp, AAMI) referral applications not automatically accepted in the Underwriting Tree.

Greater Melbourne Area

Finally, my introductory role in the field of Group Underwriting! I serve as the frontline for the Group Underwriters taking and making calls, assessing Limited Underwriting Insurance Applications and doing pre-assessments.Essential job responsibilities:1. I complete Underwriting pre-assessments for Group advisers/funds.2. I assess Transfers, Life Events and Salary Increase.3. I assess all Occupation Rating changes for all Group insurance funds.

Greater Melbourne Area

As I navigated my way in the Life Insurance industry, I found a place that has a bigger presence in Melbourne, and has all three (3) distribution channels. I was a part of TAL Direct Customer Service who provides a smiling face to the customers! These are the following: InsuranceLine (TAL's direct distribution channel life insurance product), its alliance partners (Virgin Money Australia, NRMA, NIB) and Qantas Life Insurance.Essential job responsibilities:1. I service inbound calls for new and existing Funeral Insurance products within a timely manner to achieve team and individual service levels.2. I proactively manage relationships whilst monitoring service delivery and quality support.3. I engage in creating a supportive team environment whilst actively sharing skills and knowledge.

Greater Melbourne Area

I grabbed this rare opportunity to step my foot in the Australian Life Insurance industry! I was a part of the Melbourne based Z+ Connect Case Management Team that provides an extraordinary customer service to Premium Financial Advisers and customers with their clients’ new business and active Zurich retail life insurance policies. Essential job responsibilities:1. I manage the relationship between Zurich and its key advisers with a focus on the new business process always adding value and being effective.2. I administer cases and handle inquiries within Zurich’s underwriting and service time standards.3. I ensure Zurich fulfills the needs and aim to exceed the expectations of customers and internal stakeholders by completing processing within agreed service standards and achieving quality targets whilst adhering to procedural guidelines & compliance requirements.

Greater Melbourne Area

Given my background in Life Insurance, I was moved towards a role that focused on Insurance in Superannuation (Group Life Insurance). I was a part of a newly-formed team that provides a high level of insurance administration support across all Mercer administered Superannuation funds (in-house corporate and outsourced standalone). Essential job responsibilities:1. I monitor my assigned portfolio via the workflow system - ensuring all transactions are completed within service standards.2. I liaise with our offshore Global Operations Shared Services team on the delivery of insurance.3. I peer review and authorise standard insurance related transactions.4. I act as a source of expertise on insurance policies and processes, liaise with insurers and members to resolve underwriting issues.

Greater Melbourne Area

This was my first full time job in Australia! I was accepted in the industry I am really passionate about. I was a part of the Administration Centre of Excellence (ACE) - Essentials Team that provided quality administration to Mercer-Administered Stand-alone Super Funds (Catholic Super, Guild/Child Care Super, Media Super and REI Super). I was also a part of the Virgin Money Australia Administration Team, the first Mercer-Administered Super Fund to use "Sonata" - the new unified wealth management platform. I was responsible for the provision of quality administration services to customers. The primary purpose of this role was the processing and peer review of defined transactions within the Centre of Excellence.Essential job responsibilities:1. I complete allocated work with a high level of accuracy and with adherence to KPIs.2. I peer review work of colleagues and provide with appropriate feedback, as required.3. I liaise with customers, onshore and offshore colleagues with professional communication skills.

Maidstone, Victoria, Australia

Casual at the Maidstone facility

Ravenhall, Victoria, Australia

Manages chiropractic and dental clinics' X-ray results for reporting and bulk-billing

Iligan, Northern Mindanao, Philippines

Part of Red Diamond Agency. I sell both variable and traditional life insurance. Variable:1. Prulink Assurance Account Plus (regular)2. Prulink Exact Protector (limited)3. Prulink Investor Account Plus (single-pay)4. PruMillionaire (single-pay)Traditional:1. PruTerm 15 (term life)2. PruLife (whole life)

Makati, National Capital Region, Philippines

Certificate Iv, Life Insurance (Underwriting Stream), Passed

Duly recognised Life Insurance Underwriter in Australia

Bachelor Of Science (Bs), Registered Nursing/Registered Nurse

Activities and Societies: Class President for school year 2003-2004