Mike Malling Email & Phone Number

København, Hovedstaden, Danmark

Project: Overall goal is to replace existing case management system with an up-to-date standardized solution build on standard components where updated business requirements and workflows can support higher efficiency with current and future business demands.Selected responsibility areas:• Overall responsibility for project team divided into 4 specialized tracks with sub-project managers focusing on:- contract and legal aspects- Business requirements and case workflow- IT architecture and governance- Data governance and conversion• Resource management and reporting to the steering committee • Estimating, planning, monitoring, communication project management

Project: Development project for data validation and process optimization on application form for EU citizens coming to live and work in Denmark.Project: Tender and change management project for DMR – Digital MotorregisterUsed by insurance companies, police, car dealers and citizens in Denmark.Project Manager in a Customer service – digital development which works with SKAT's project model developed by ITs 'method office' and use PRINCE2 thinking and utilizes 'Waterfall' or agile development disciplines.Selected responsibility areas:• Project idea and analysis, preparation of PID - Project Initiation Document• Development and adjustment of the minimum requirements and new development• Supplier Assessment and Selection for quoting• Publication of tender documents, handling questions and scheduling assessment workshops with relevant stakeholders.• Tender Evaluation and start of implementation• Supplier Management emitting / oncoming / Development• Resource management and reporting to the steering committee / steering committee• Estimating, planning, monitoring, communication and agile project managementSKAT projects typically consist of 10-15 members of the project and supplier management, projects often have lead times of approximately 1½ years

Hørsholm - Denmark

Project management on new development, maintenance and roll-out.Latest:Entered in the project team for migration to Mircosoft Office 365 with 2 key positions.• Track Lead on business critical application 'Risk assessment'.• Track Lead on developing Archive Solution for Mircosoft Office 365IT responsible for internal Intranet solution.• Development and maintenance• Coordinating external vendors and performance quality management.• Cost and planning follow-up

Servicing app. 350 users in cooperation with external sourcing partner.- Coordinate IT tasks and quality follow-up

Project management on new development, maintenance and roll-out of internal Application portfolio on the IBM Lotus Notes platform.

System ArchitectureI have been responsible for the technical design or part thereof, where I have worked with other architects on development and infrastructure side.• Technical help desk• Service Management System• Complaints SystemProject ManagerI have been responsible for the projects listed below are among others has been to report to customers / steering committee, coordinating phases of the project, follow up on budgets and staffing projects.For maintenance operations projects, my role has been to comply with the customers desire support, development and accessibility in relation to budgets, among other writing OLA and SLA agreements.• Test and Integration Manager for IBM Lotus 8/Domino 8 Migration• Implementation Manager of new application versions• Domino Application Competency Center• Development and maintenance of complaint system • Development and maintenance of technical helpdesk• Development and maintenance of "Summerworker" App• Maintenance and development of Service technician coordination system for international use• Integration with CRM systemProject MemberAs a project member, I have served as a technical specialist in different areas of the projects and was part of a team that has worked across disciplines.• Maintenance and support of CRM system• Development of CRM system• Training materials, user training and implementation

Business Economics Part 1

Part Of Study., Internship

Mech. Engineer

10. Grade