Mike Mayer Email and Phone Number

Provided business analysis, process improvement, workflow automation, training on Agile best practices • For the Office of Personnel Management (OPM) USAJOBS team, managed the Reporting and Analytics workstream. Maintained a backlog of projects and tasks and used an Agile Kanban approach to complete work. Used Google Analytics to measure the success of the next generation of USAJOBS, and look for areas of improvement. Participated in cyber security tiger teams to look for ways that USAJOBS data could bridge the cyber talent gap in the federal government. • For the United States Census Bureau IT Project Management Office, automated the Requirements team resource request form on SharePoint to eliminate a heavily manual process. Developed dashboard view to easily track the status of active projects and the analysts assigned to them. Conducted bimonthly workshops on Agile topics to improve efficiency of day-to-day requirements project work. Facilitated requirements elicitation workshops and process improvement session, and provided business analysis and requirements development support a myriad of project teams.

Provided client management and support of monthly financial data processing. • Analyzed financial data from Evolv, a loan accounting servicing system, using Microsoft Excel and Oracle SQL Developer. Created reports that explained to banks (clients) how to interpret their data. Proposed solutions to banks on how to handle errors or unusual activity.• Researched technical issues with Evolv, and partnered with engineering team to address these issues by documenting bugs and recommending areas for improvement.• Developed and managed monthly project plans, highlighting key deliverable dates. Worked with client to ensure these deadlines are met, managing all their questions and concerns.

Provided human capital strategic planning, project delivery and client management, marketing and proposal development.• For the Department of Homeland Security (DHS) National Protection and Programs Directorate (NPPD), developed a Microsoft Access position management and staffing database to standardize and link their recruiting process and Table of Organization.Collected requirements and developed backend workflow logic. Managed project financials, allocated hours to staff while staying within budget. Managed one analyst and one developer Led training sessions for over 50 employees. Served as on-site support. Automated organizational charts saving hours of manual work each quarter. Served as the main point of contact to the client for over a two year period, providing weekly status reports. • For DHS NPPD, developed and deployed the National Initiative for Cybersecurity Education’s (NICE) Information Technology Workforce Assessment for Cybersecurity to baseline the cybersecurity skills across the Federal Government. Collected survey requirements from stakeholders. Analyzed and cleaned data from over 20,000 participants for government-wide analysis report to determine means, standard deviations, and trends. Translated functional assessment requirements into technical requirements for input into the Federal Competency Assessment Tool (FCAT). • Served as tester for ELIS2 immigration platform at the United States Citizenship and Immigration Services (USCIS). Member of an Agile team. Developed a manual smoke test. Participated in daily stand up meeting and grooming sessions. Documented bugs and system inefficiencies. Highlighted delivery risks. Managed one junior tester. Provided weekly status reports to client.