Mike Milton work email
- Valid
- Valid
- Valid
Mike Milton personal email
Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Data Center, Windows Server, Troubleshooting, Disaster Recovery, and Computer Hardware. Strong operations professional with a passion for driving efficiencies.
-
Client Delivery ManagerGlobal Fis Jul 2014 - PresentMaintain relationship with client executives while ensuring IT services are delivered within SLA
-
Service Delivery ManagerAcs, A Xerox Company Jul 2011 - Jul 2014Las Vegas, Nevada AreaService Delivery Manager for MGM Resorts International
-
Service Delivery ManagerXerox Jul 2011 - Jul 2014Designed, developed and manage team of 25 that was responsible for 2nd level server support, application support, release management and situation managementMaintain SLA levels for all infrastructure towers (Windows Engineering, Virtualization, Citrix engineering, Linux, Database Administration (Oracle and SQL), Hardware, Datacenter, Disaster Recovery, Application Support, Release Management, Storage, & Backup and Recovery)Manage change management process for all infrastructure towers as well as coordination between towers for change requests24/7 on-call support for SEV1 incidentsMaintain ITIL V3 standards for all infrastructure towersManage SEV1 incidents Manage server refresh and virtualization processManage all application upgrades/updatesManage windows patch process -
Service Delivery ManagerXerox Dec 2008 - Jul 2014Run and analyze weekly error message reports for managementComplete monthly server rebootsTroubleshooting of all technology attached to the network (Including but not limited to: NSB, Infogensis, RIO Spa, AS400)Maintain Proper escalation proceduresMonitor server event logs and troubleshoot issues proactivelyWork with all divisions of IT to verify error messages that need to be monitored. Obtain escalation procedures for those that do and suppress those that don't to eliminate unnecessary callsCreate proper thresholds for items being monitored to ensure timely escalation of all issuesPromoted to IT Supervisor in May 2009
-
Service Delivery ManagerAcs, A Xerox Compnay 2011 - Jul 2014Ensure IT services were being delivered to client and compliant with SLAs
-
Support Center SupervisorMgm Mirage Dec 2007 - Sep 2011 -
Support Center SupervisorMgm Resorts International 2007 - 2010
-
Techincal Systems AnalystMgm Mirage Dec 2007 - Oct 2009
-
It SupervisorMgm Resorts Dec 2007 - Jul 2011Set up and maintain monitoring rules for CA Spectrum One ClickDesign systems for vendor remote access including firewall rulesDesign VMWare architecture for Support Center virtual PC environmentMonitor and troubleshoot 3000 server network across multiple properties and statesDesign training program for Technical AnalystsManage Windows Server 2003 and 2008 clustersInterview and make hiring decisions for all staff levelsConduct initial and ongoing training of staff to ensure proper succession planning within the immediate department and other departments within ITTroubleshoot RSA token issuesMaintain active directory standardsMaintain Global Address List, Distribution Lists and mailbox rules for Exchange 2003Supervise department of 60 Technical Analysts and Specialists Maintain schedule for monthly reboot of all windows serversMaintain standards for Configuration Management DatabaseCoordinate multi-person conference calls to troubleshoot major issues with both internal staff and vendorsResponsible for communications to property and corporate management in regards to system outages affecting their respective properties
-
Lead TechMorgen Industries 2006 - 2008 -
Associate TechnicianMorgen Industries, Inc Oct 2006 - Nov 2007Maintained internal networkResponsible for testing all incoming equipment including Cisco, Compaq Servers, SUN, Foundry and othersProject Management for Data Center relocations as well as secure electronic media destruction, including all aspects of the project (budget, procuring freight, transportation, travel, etc)Maintained the highest standard for strict time schedules to minimize server/network downtimeDesigned and implemented software for onsite asset tracking for incoming hard drives tagged for destructionMaintained DOD, SOX and NAID security levels at customer sites as well as within the local warehouseResponsible for interviewing and hiring supplemental staff for large data center move projectsAssisted sales department with customer visits to explain our proprietary process for data center moves as well as electronic media destructionTrained all staff on onsite asset tracking software use and setup
Mike Milton Skills
Mike Milton Education Details
-
Mathmatics And Computer Science
Frequently Asked Questions about Mike Milton
What company does Mike Milton work for?
Mike Milton works for Global Fis
What is Mike Milton's role at the current company?
Mike Milton's current role is Client Delivery Manager at Global FIS.
What is Mike Milton's email address?
Mike Milton's email address is mm****@****age.com
What schools did Mike Milton attend?
Mike Milton attended Truckee Meadows Community College.
What skills is Mike Milton known for?
Mike Milton has skills like Disaster Recovery, Itil, Hardware, Windows, Data Center, Active Directory, Computer Hardware, Troubleshooting, It Management, Vmware, Windows Server, Cluster.
Not the Mike Milton you were looking for?
-
Mike Milton
Greater Seattle Area4signavio.com, unitedspacealliance.com, hotmail.com, gmail.com1 +142582XXXXX
-
Mike Milton
Organizer, Healer, Speaker, Trainer And Founder & Executive Director At Freedom Community CenterGreater St. Louis1bailproject.org -
Mike Milton
Fremont, Ca3bdnacorp.com, gmail.com, metricstream.com4 +165062XXXXX
-
3cca-corp.com, wescodist.com, stateelectric.com1 +150887XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial