Mike Monaghan Email & Phone Number

Red Deer, Ab, Ca

Remote

Remote

Remote, Canada

Own, maintain, and proactively iterate on internal build platform (AWS/Jenkins/ArgoCD/Kubernetes) with a focus on streamlining developer experience via custom tooling. I find this work highly engaging, and believe that dev experience is a critical factor in the productivity (and employee retention) of many SaaS orgs.- Design and implement strategic initiatives to improve developer productivity- Improve and enforce standards for build platform & projects utilising it- Support/advise ~300 developers in the use of “golden path” build platform- Assist other teams with strategic initiatives as necessary

Remote, Canada

Development role focused on generating force-multiplication tools for client-facing technicians and other internal resources.- Heavy emphasis on simplifying/automating manual processes such as infrastructure/software deployments, data entry, patching, billing, etc- Designed and implemented “QoL” tooling for technicians (web portals, CLI tooling, helpful APIs & scripts)- Built integrations with third-party vendor products to facilitate the above- Worked with C-Level resources to identify areas where such solutions would have the largest positive impact on the organisation- Championed CI/CD best practices

Red Deer, Alberta, Canada

Client-facing role focused on proactive maintenance of client environments and providing client-specific insight during strategic planning sessions.- Acted as liaison to assigned clients & performed regular visits to all supported sites- Collected feedback from client stakeholders to help guide strategy for their environment- Propose & implement improvements to both client and internal infrastructure- Streamline/automated manual processes to improve client experience and reduce support workload- Assisted clients in adopting cloud technologies- Escalation resource for support staff- On-call/emergency response resource

Red Deer, Alberta, Canada

Hybrid role focusing on supporting technical staff & initiatives, as well acting as technical advisor for client-facing consultants/clients themselves.- Completed internal infrastructure refresh including: implementing a hybrid AzureAD environment, backup strategy, and codifying access policies- Management of all internal infrastructure- Assisted with technical fact-finding & troubleshooting during client onboardings- Assisted development team with proof-of-concept SaaS equivalent of primary product- Assisted with client management & training