Mike Neill Email and Phone Number

⯈Learn more at https://www.servistarconsulting.com/Who is ServiStar Consulting? We’re a team of real practitioners with years of experience in the credit union industry! In fact, together, we have more than 100 years in the business. And you know what else makes ServiStar Consulting unique? We only work with credit unions. Not with banks, investment companies, brokerage firms, or savings and loans associations. Just credit unions.⯈Read what they are saying about us https://www.servistarconsulting.com/#row_12426ServiStar ProgramDesigned exclusively for credit unions, ServiStar Consulting offers multiple programs that develop a member-centric team of employees that exceed member expectations and grow profitable relationships: ServiStar Member Experience Builder and ServiStar Selling SolutionsVertex Management DevelopmentThis program is a low-cost, research-based, credit union-specific management training program that offers three versions to ensure that any and all management training and development needs can be met. Using our academic level research sponsored by The Filene Research Institute, we identify the key skills common among the highest performing credit union managers and use data to ensure your participants will learn how to deploy skills that will immediately improve management performance, employee engagement, member service, and profitability.Internal Service SurveyStudies by The Business Research Lab reveal that the #1 cause of employee disengagement is poor communication between departments. Our Internal Service Survey (ISS) resolves these challenges and more by measuring the internal customer experience at virtually every touch point. We don’t just stop at capturing the information, we provide training and guidance that will allow you to develop and manage effective internal service action plans to ensure improvement.⯈Reach out to me anytime at mike@servistarconsulting.com or 678-409-2977

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