Michael O'Connor Email & Phone Number

New York, Ny, Us

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Dependable fintech operations generalist deployed to areas of greatest business need; worked with heads of legal, product, finance, global expansion, fraud, and compliance to assure business and bitcoin processes exceeded expectations and prepared for scale.• Core Partner Management - Managed 8-10 core partner relationships that included banking, card processors, KYC, bitcoin custody, liquidity providers, and global fiat partners. Became a relied-on specialist in fiat on-ramps including… Show more Dependable fintech operations generalist deployed to areas of greatest business need; worked with heads of legal, product, finance, global expansion, fraud, and compliance to assure business and bitcoin processes exceeded expectations and prepared for scale.• Core Partner Management - Managed 8-10 core partner relationships that included banking, card processors, KYC, bitcoin custody, liquidity providers, and global fiat partners. Became a relied-on specialist in fiat on-ramps including debit/credit card, ACH, wires, SEPA, and other global fiat rails.• Partner Selection & Onboarding - Worked with cross-functional teams to understand partner requirements. Performed competitive analysis for core partners and presented recommendations to the executive team. Negotiated commercials and contracts, and completed partner onboarding.• Fraud Monitoring Manager - Built and managed fraud monitoring tool in Looker dashboard that reduced the chargeback rate to below Visa & Mastercard monitoring limits and reduced ACH fraud to below NACHA ACH return rate rules.• Global Expansion Strategy - Assisted in launching Strike’s app globally by assuring partners were in place. Performed a crypto app market analysis and built Strike’s pricing strategy.• Cost Optimization Initiative - Led an initiative that saved over $250K per year by renegotiating contracts, terminating duplicative contracts, and finding clauses allowing the company to terminate excessively expensive or underused contracts. Show less

Chicago, Illinois, United States

Worked with the heads of industry and led teams both internally and client based to improve processes and ensure targets were reached. Saw through multiple projects from strategy to implementation across the financial services industry.• Fintech Startup - Worked with the fintech to develop a strategy to improve their Retail Banking application and prioritize the product backlog. Also built the playbook for the Business Analysts to base their work off of.• Large Bank - Built a strategy… Show more Worked with the heads of industry and led teams both internally and client based to improve processes and ensure targets were reached. Saw through multiple projects from strategy to implementation across the financial services industry.• Fintech Startup - Worked with the fintech to develop a strategy to improve their Retail Banking application and prioritize the product backlog. Also built the playbook for the Business Analysts to base their work off of.• Large Bank - Built a strategy with the bank's risk team to help track their derivatives exposure by adding trade identifier to each record through out the post trade process flowing through to the general ledger. Also managed the implementation of this enhancement .• Large Bank - Worked with the bank's retail and business banking team to build a data driven user experience of their mobile application.• Large Bank - Built a payment strategy solution to upgrade the bank's legacy software in preparation for ISO 20022. Performed due diligence analysis for potential core payment providers based on each providers technology, customization, time to market, and price.• Internal - Led a monthly forum that would present a solution that is hot in the market to the whole company to improve cross selling across domains. Show less

Chicago, Illinois

Chicago, Illinois

Gathered requirements from clients and regulatory bodies and communicated those requirements to the developers as well as testing and analyzing code for the largest financial services company in the world.• Led the migration of the transmission of files and MQ messages from CCPs and 3rd party dataproviders to the client's network. This included over 300 files and millions of messages that weresent and received daily.• Developed automated tests scripts that drastically decreased… Show more Gathered requirements from clients and regulatory bodies and communicated those requirements to the developers as well as testing and analyzing code for the largest financial services company in the world.• Led the migration of the transmission of files and MQ messages from CCPs and 3rd party dataproviders to the client's network. This included over 300 files and millions of messages that weresent and received daily.• Developed automated tests scripts that drastically decreased the time it took to test the yearlysoftware updates.• Performed SQL statements daily to solve common problems and to analyze data. Show less

University Park

•Created a new WPF application from scratch: Inspector Gadget - a multi-threaded, concurrent file searching application that allows users to search for or search inside files using many configurable options including keywords, regular expressions, and XPath queries.•Developed in Visual Studio 2015 using C# and XAML. Team Foundation Server was utilized for version control.•Worked in an agile environment with four other interns.

I worked on the integration team as software tester in a scrum environment. I had to learn how each piece of the company's software worked and how they integrated with each other. I would then run tests with Microsoft Test Manager and if the test failed then I would have to log it and write a report describing the defect. By the end of the internship I was able to create my own test cases with detailed steps in order to pinpoint where errors might occur.