Mike Pulling Email & Phone Number

South Bend, Indiana Area

Elkhart, Indiana Area

Manage a customer base of 15 corporations with responsibilities to include account profitability, business development and overall customer serviceIssue customer quotes for customized testing services based on customer specificationsManage and coordinate the logistics of executing test services to include vehicle and equipment shipments, test set-up, and daily workflow for a three shift operationInvestigate various accidents and safety incidents related to testing and develop preventative action plans while serving on the safety committee as a first responderPurchase goods and services to support customer testing using both Bosch purchasing system, as well as, several customers blanket purchase orders. Recommend and decline service to organizations that do not meet Bosch standards for quality, delivery, and cost. Develop and maintain quality action plans and standards for all testing proceduresCreate and deliver the formal test reports to the customer with all appropriate account management follow up including recommendations for future testingCreate and issue journal entry spreadsheets to accounting.Responsible for the creation of monthly invoices using SAP software to meet Bosch cash flow and profitability targets

Worked directly with on-site customers with the development of test components while developing strong customer relationshipsConducted tests in accordance with test procedures established by on-site customersResponsible for vehicle daily inspections and repairs. Fabricating parts utilizing machine shop tools to include: Bridgeport milling machine, lathes, drill presses, grinding machines, and band sawsParticipated in the weekend supervision rotation. Duties included, securing facility, assigning task, and monitoring associates

Performed vehicle tests and reported findings to engineering and Technical SpecialistAssisted technicians with the repair of test vehicles