Mike Solomon Email and Phone Number
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Question: How many ex-celebrity stylists do you know who became strategic leaders in public safety?… Well, now you know one, and it’s great to ‘meet’ you! I’m Mike — I love helping companies build and train amazing teams, solve problems, and optimize their processes by leveraging innovative technology and software to save time, money, and headaches.Every company shares these same challenges: they need agile leaders for their teams, scrappy problem solvers for their customers, and effective trainers for their products—that intersection is where I come in.As a dynamic leader with 8 years in public safety/law enforcement, a few of my official titles include operations manager, program manager, and training manager. Yet, as is the case with most generalists, I thrive when wearing many different hats. 🧢Some notable examples of my results include:• Spearheaded and optimized 6 company staffing schedules — saved $1.2M in annual overtime spend• Achieved a 95% pass rate over 3 years for 80+ trainees, compared to the national average of 70%• Co-founded a PR firm startup and built the book of client accounts from 0 to 70 for 12 global brands• Built the logistics infrastructure for a 108-bed pop-up hospital during the COVID-19 pandemicDuring my 8 years in public safety, I learned how to mitigate risks by leveraging resources and technology; creating the best possible outcomes to safeguard the lives of all community partners. Looking ahead, I firmly believe that safety-focused companies must rely on someone like myself who understands the industry's past, its ever-changing dynamics, and its needs to ensure a positive future.💥 Now, I want to apply my expertise to help safety-focused teams succeed, build the future of the industry, and give back every day to the protectors I served beside. I'm not just looking for another job... I'm looking for the right fit on a mission-focused team—adding value to create something impactful.My experiences have taught me the following about myself and how I work best:• I get excited about opportunities where I’m always learning and the challenges never end• I thrive where I can leverage my skills to drive strategic initiatives and deliver impactful solutions• I love collaborating with highly creative people and welcome a steep learning curveInterested in exchanging ideas or gaining a new perspective on yours? I love meeting new people and identifying how I can help! Let’s connect on LinkedIn or give me a shout at mikes.exclusive@me.com!
Flock Safety
View- Website:
- flocksafety.com
- Employees:
- 101
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Customer Success ManagerFlock Safety Aug 2024 - PresentDenver, Colorado, United States
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Training ManagerArapahoe County Sheriff'S Office Aug 2022 - Aug 2024Centennial, Colorado, United StatesSelected and appointed to oversee the agency's Training and Evaluation Program — curriculum, 25+ trainers, and 40+ trainees. Performed as an auxiliary role, in tandem with my primary role (Ops Manager).💥 Notable Achievements:• Revamped training curriculum; increased trainer satisfaction by 25%; decreased trainee errors by 30%• Developed agency-wide training, guaranteeing cohesion to 700+ staff through updated and accurate information• Oversees and mentors 25+ trainers; ensuring effective learning for 40+ trainees through a rigorous multi-phase curriculumDeveloped training materials and instructed courses in the following subject areas:Adult Learning Models || Body Worn Camera (BWC) || Career Survival || Computer Aided Dispatch (CAD) Software || De-escalation || Ethics || Evidence Collection || Field Response and Reporting || Incident Management || Interpersonal Communication || Jail Management System (JMS) Software || Officer Safety || Performance Management || Portable Breath Tests (PBTs) || Records & Evidence Management || Records Management System (RMS) Software || Report Writing || Use of Force || and more...Areas of Expertise:Adult Learning Models || Cloud Software || Process Improvement || Training Delivery/Instruction || Workflow Creation -
Operations ManagerArapahoe County Sheriff'S Office Aug 2022 - Aug 2024Centennial, Colorado, United StatesAs an Operations Manager, some of the many hats I wear include: oversight of 50+ staff spread across 3 teams, leading impactful trainings, driving positive team performance, managing critical incidents (from routine to large-scale emergencies), conducting investigations (both insider and external threats), and overseeing the safety and security of staff, civilians, and numerous other stakeholders. (Internal Title: 'Sergeant')💥 Notable Achievements:• Spearheaded and optimized 6 company staffing schedules; saving $1.2M in annual overtime spend• Volunteered time to develop staff through one-on-one coaching and mentoring, resulting in 10+ specialty assignments, appointments, and promotions for those mentored• Trained 5 new Operations Managers and 2 new Senior Operations Managers, achieving a 100% pass rate for all 7——Additional Auxiliary Positions Held:✸ Program Manager, Subject Matter Expert, and Trainer — Records Management Software (RMS)✸ Program Manager, Subject Matter Expert, and Trainer — Body Worn Camera (BWC) Program✸ Program Manager, Subject Matter Expert, and Trainer — Portable Breath Test (PBT) Program
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Field TrainerArapahoe County Sheriff'S Office Jan 2020 - Aug 2022Centennial, Colorado, United StatesAs an auxiliary role with my duties as a Police Officer, I was promoted to Field Trainer — operating as such until I was promoted to Operations Manager in Aug. 2022. (Internal Title: 'Certified Field Training Officer')💥 Notable Achievements:• Placed 1st out of 10 total candidates on the promotional eligibility list• Recognized as a top-tier Field Training Officer in a rigorous training program, teaching 80+ new deputies during tenure (Achieving a 95% pass rate for trainees — compared to 70% national avg.)• Created 20+ academic resources, providing new staff with proper resources for effective learning and ongoing success
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Police OfficerArapahoe County Sheriff'S Office Jun 2018 - Aug 2022Centennial, Colorado, United StatesAs a Police Officer, I consistently provided high-echelon customer service to many community partners by thoroughly handling dynamic emergency situations. By using my critical thinking, problem-solving, and project management skills I was able to bring swift resolutions to numerous complex investigations. As a trainer, I took a personal stake in and deeply enjoyed being responsible for the development and proper training of new staff. (Internal Title: 'Deputy Sheriff')💥 Notable Achievements:• Conducted 5,000+ investigations in areas of: assault, fraud, narcotics, theft, and other emergencies💥 Impactful Projects:• PROJECT: Built the logistics infrastructure for a 100+ bed pop-up hospital during the COVID-19 pandemic, which was operational in 6 days and under budget• PROJECT: Built an innovative quarantine tracker to monitor individuals affected by COVID-19, which mitigated the risk for staff members by 30%——Auxiliary Positions Held:✸ Academy Instructor — Scenario-based training coursesAreas/Bureaus Worked:✸ Detentions ✸ Patrol ✸ Training
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Logistics Operations ManagerUs Army Jan 2017 - Jan 2023Denver, Colorado, United StatesAs a Logistics Operations Manager, I was primarily responsible for supervising and performing detailed inventories and maintenance of all sensitive government supplies and equipment. (Internal Title: 'Unit Supply Specialist', MOS: 92Y)💥 Notable Achievements:• Solely responsible for the accountability and proper inventory/warehousing of up to $20M of sensitive government equipment• Led required trainings for 150 personnel, achieving annual benchmarks with a 98% success rate where the minimum standard was 50%• Implemented inventory audit procedures (both physical and digital), resulting in a +8% inventory deficit change from the historical -10% -
Physical Security SpecialistColorado Department Of Corrections Jul 2016 - Jun 2018Denver, Colorado, United StatesAs a Physical Security Specialist, I learned the ins and outs of what it takes to be a successful safety and security professional through providing exceptional customer service and by handling numerous complex emergency situations. Additionally, I enjoyed seeking out and taking on numerous high-profile projects to help transform the facility through innovative cost-saving and increased safety initiatives. (Internal Title: 'Correctional Officer')💥 Notable Achievements:• Optimized and evaluated annual facility budgetary expenses along with the organization and distribution of supplies, cutting supply reorders by 25%• Drafted 3 policy change proposals, resulting in the establishment of new safety procedures and updated training resources• Built and maintained positive relationships with stakeholders including: state officials, outside agency personnel, on-site staff -
Customer Success ManagerNielcube, Llc Dec 2013 - Jan 2017San Diego, California, United StatesI co-founded the startup, NielCuBe — A clothing and PR firm focused on bringing exposure to high-end and conscious international fashion brands through US market representation. This was an incredible learning opportunity; both leading and being part of a dynamic and collaborative team from its inception.💥 Notable Achievements:• Established initial strategic vision, infrastructure, policies, and team roles — resulting in a smooth transition into the design and implementation phases• Drove company growth while representing 12 global clothing brands — resulting in building a book of clients up from 0 to 70 accounts• Built, on-boarded, and managed the sales and customer service teams of 25 personnel (on-site and remote staff)💥 Significant Takeaways:✸ Each obstacle was a learning opportunity to rethink, rework, and redo. Failure does not mean 'the end'✸ Building a business was extremely difficult, yet extremely rewarding when your efforts come to fruition✸ Being passionate about your cause drives innovation and new ideas——From this venture, I further developed and showcased numerous skills, including:• Leadership• Teamwork• Operations Management• Project Management• Training & Development• Account Management -
Store ManagerSand Copenhagen Aug 2014 - Oct 2015West Hollywood, California, United States💥 Notable Achievements:• Consistently led staff to exceed sales targets, resulting in a 20% increase over the previous year• Created a new inventory and auditing process, cutting shrink to a -7 item deficit in a 6,000+ item store——Additional Auxiliary Positions Held:✸ Jan 2015 - Oct 2015: Culture Manager✸ Oct 2014 - Oct 2015: Marketing Manager & Social Media Manager• Built and managed the entire digital profile - created the US market website and social media presence; increased brand awareness by 40% (directly attributed to new online presence)• Implemented data analytics infrastructure from the new digital profile; showcasing month-over-month sales growth of 25% (directly attributed to new online traffic) -
Fashion StylistDestinasian Media Group Mar 2014 - Jan 2015Los Angeles, California, United States💥 Notable Achievements:• Became published as a celebrity fashion stylist in editorial magazines: DA MAN, KoreAm, Glow• Provided the best possible customer service to world-renowned celebrities, actors, and models• Conducted all interviews, hired, and onboarded 7 personnel who joined the growing team• Constantly monitored industry trends and tracked forecasts to stay ahead of the curve• Gained invaluable industry knowledge working with an established team: Mitchell Nguyen McCormack (Photographer) and Alexa Rangroummith Green (Fashion Editor) -
Client Services CoordinatorAmerican Specialty Health Sep 2013 - Feb 2014Greater San Diego AreaAs a member of the Client Services team, I researched and solved creative issues (positively impacting multiple business areas) and provided exceptional customer service for each unique corporate account.💥 Notable Achievements:• Built a project management tracker that concisely organized and diagramed all departmental projects, increased team efficiency by 15%; decreased issue troubleshooting time by 20%• Researched and resolved practitioner and member eligibility issues, resulting in savings of $50K+ for external customers• Created an issue resolution log tool that displayed timely and accurate documentation of client interactions; decreased customer call times by 15%; increased customer satisfaction rate by 20% -
District ManagerNutrimart Feb 2013 - Feb 2014Greater San Diego AreaFeb 2013 - Jun 2013: Store Manager💥 Notable Achievements:• Controlled 6 retail locations, overseeing all P&L, operations, inventory, and customer service functions• Managed 20+ staff and built a new career development program framework to increase staff retention• Implemented new visual merchandising guidelines to drive volume, increasing sales by 20% • Established new inventory buying process to have more product on-hand, decreasing shipment time by 2-3 days -
Assistant ProfessorNorthern Arizona University Aug 2012 - Dec 2012Flagstaff, Arizona, United StatesAlongside the professor, I co-taught a 50-student undergraduate course, 'Communication and Organizational Culture.' This was a great opportunity to start honing my training and instructional skills.Course Subject Matter:- A thorough investigation into the use and importance of organizations (in both business and society)- How the organizations and symbols around us act as the foundation for relationships, communication, and development of the world we know and live in
Mike Solomon Education Details
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Public Safety Leadership Development -
Merchandising And Buying Operations
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Highlands Ranch Law Enforcement Training Academy (Hrleta)Criminal Justice/Police Science
Frequently Asked Questions about Mike Solomon
What company does Mike Solomon work for?
Mike Solomon works for Flock Safety
What is Mike Solomon's role at the current company?
Mike Solomon's current role is Customer Success Manager | Former Law Enforcement | U.S. Army Veteran | Serving Public Safety Through Tech.
What is Mike Solomon's email address?
Mike Solomon's email address is mi****@****ety.com
What schools did Mike Solomon attend?
Mike Solomon attended University Of Denver, Northern Arizona University, Highlands Ranch Law Enforcement Training Academy (Hrleta).
Who are Mike Solomon's colleagues?
Mike Solomon's colleagues are Juan Emmanuel A., Kevin Hogan, Farangis Azizova, Brittany Carroll, Raji Gunasekera, Derek Johns, Mpa, Tyler Webb.
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