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Mike Rich Email & Phone Number

Operations Executive | Profitability Improvement | Customer Satisfaction | Continuous Improvement | Strategic Planning | Team Builder | Hospitality, Gaming, Consumer Services & Products at Churchill Downs Incorporated
Location: Greater Indianapolis, United States, United States 11 work roles 2 schools
1 work email found @caesars.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email m****@caesars.com
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Role
Operations Executive | Profitability Improvement | Customer Satisfaction | Continuous Improvement | Strategic Planning | Team Builder | Hospitality, Gaming, Consumer Services & Products
Location
Greater Indianapolis, United States, United States
Company size

Who is Mike Rich? Overview

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Quick answer

Mike Rich is listed as Operations Executive | Profitability Improvement | Customer Satisfaction | Continuous Improvement | Strategic Planning | Team Builder | Hospitality, Gaming, Consumer Services & Products at Churchill Downs Incorporated, a company with 642 employees, based in Greater Indianapolis, United States, United States. AeroLeads shows a work email signal at caesars.com and a matched LinkedIn profile for Mike Rich.

Mike Rich previously worked as Corporate Vice President of Gaming Operations at Churchill Downs Incorporated and Vice President and General Manager at Churchill Downs Incorporated. Mike Rich holds Mba, Finance from The Ohio State University - The Max M. Fisher College Of Business.

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Email format at Churchill Downs Incorporated

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{first}{last}@caesars.com
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AeroLeads found 1 current-domain work email signal for Mike Rich. Compare company email patterns before reaching out.

Profile bio

About Mike Rich

A highly accomplished and enterprising Business Operations Executive with a strong background in operations management, product development, marketing, change management, and strategic planning. Proven aptitude for executing growth strategies and implementing cost-cutting measures to drive revenues and achieve record-breaking EBITDA results. A dynamic leader who leverages exemplary organizational and communication skills to spearhead cultural transformations and fulfill company objectives while maintaining industry-leading standards of excellence.KEY ACCOMPLISHMENTS:✱ 20 year track record of EBITDA improvement in successive leadership roles within Caesars Entertainment.✱ Generated 20% EBITDA improvement through restructuring of marketing programs and operational efficiency initiatives. ✱ Generated company leading customer services scores over five straight years at Horseshoe Bossier City.✱ Transformed Horseshoe Bossier City into the model for customer service excellence within Caesars Entertainment. ✱ Awarded Caesars Entertainment Excellence in Leadership.

Current workplace

Mike Rich's current company

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Churchill Downs Incorporated
Churchill Downs Incorporated
Operations Executive | Profitability Improvement | Customer Satisfaction | Continuous Improvement | Strategic Planning | Team Builder | Hospitality, Gaming, Consumer Services & Products
louisville, kentucky, united states
Employees
642
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11 roles · 25 years

Mike Rich work experience

A career timeline built from the work history available for this profile.

Corporate Vice President Of Gaming Operations

Current

Responsible for Churchill Downs Incorporated gaming operations in Indiana, Kentucky, and Louisiana.

Jun 2024 - Present

Executive Of Operational Excellence

Noblesville, Indiana, United States

Supported Chief Operating Officer in operating a $400M annual electrical contracting business.

Nov 2021 - Jun 2022

Senior Vice President And General Manager

Indianapolis, Indiana, United States

Oversaw and managed $300M+ casino and racetrack. Performed all elements of business management, including strategic planning, product development, and daily operations. Assisted with creation of strategic marketing plans and implemented cost-cutting measures that allowed property to achieve record EBITDA results from return of business post pandemic closure.

2019 - 2021 ~2 yrs

Senior Vice President And General Manager

Bossier City, Louisiana, United States

Managed two distinctly branded properties that generated $220M in gaming revenues annually and employed 1,500. Spearheaded culture transformation, which allowed Horseshoe Bossier to become service leader in all of Caesars Entertainment as measured by customers. Performed strategic planning, product development, and daily operations of both.

2010 - 2019 ~9 yrs

Senior Vice President And General Manager

Metropolis, Illinois, United States

Performed strategic planning, product development, and daily operations of property that generated $170M annually and employed 1,100. Implemented growth and operating strategies that tripled operating income in four-month period.

2007 - 2010 ~3 yrs

Assistant General Manager And Vice President Of Operations

Council Bluffs, Iowa, United States

Managed two distinctly branded properties that generated $270M annually and employed 1,800. Planned and oversaw $87M Horseshoe Casino capital project that included rebranding of Bluffs Run Casino and successful opening of Horseshoe Casino Council Bluffs. Performed project oversight, strategy development, and execution related to opening of new property..

2004 - 2007 ~3 yrs

Vice President Of Operations

Topeka, Kansas, United States

Managed and oversaw 350+ employees within multiple departments, including slot operations, table games, and marketing. Facilitated strategic development of all marketing programs. Generated budgeted revenues of $135M. Developed 2004 business plan, including strategic objectives for slot, table games, and marketing departments. Planned and oversaw.

2003 - 2004 ~1 yr

Director Of Casino Marketing

East Chicago, Indiana, United States

Managed 40+ employees within multiple departments, including executive host and player development, special events, hotel yield management, VIP services, and call reservation center. Supervised administration of all direct marketing programs, telemarketing programs, player development activities, and special events, which focused on service and growth of.

2002 - 2003 ~1 yr

President'S Associate

East Chicago, Indiana, United States

Performed MBA rotational program.

2001 - 2002 ~1 yr

Senior Associate

Pwc

Chicago, IL

Supervised audits from planning phases to report issuance for SEC clients in size from $175M and up. Oversaw all gaming and tribal gaming-related auditing and consulting engagements for Midwest region. Represented public gaming client in $130M debt refinancing. Instructed gaming industry training for all staff levels for PwC Midwest region.

Sep 1995 - Sep 1999
Team & coworkers

Colleagues at Churchill Downs Incorporated

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2 education records

Mike Rich education

FAQ

Frequently asked questions about Mike Rich

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What company does Mike Rich work for?

Mike Rich works for Churchill Downs Incorporated.

What is Mike Rich's role at Churchill Downs Incorporated?

Mike Rich is listed as Operations Executive | Profitability Improvement | Customer Satisfaction | Continuous Improvement | Strategic Planning | Team Builder | Hospitality, Gaming, Consumer Services & Products at Churchill Downs Incorporated.

What is Mike Rich's email address?

AeroLeads has found 1 work email signal at @caesars.com for Mike Rich at Churchill Downs Incorporated.

Where is Mike Rich based?

Mike Rich is based in Greater Indianapolis, United States, United States while working with Churchill Downs Incorporated.

What companies has Mike Rich worked for?

Mike Rich has worked for Churchill Downs Incorporated, Gaylor Electric, Inc., Caesars Entertainment Corporation, Caesars Entertainment, Inc., and Pwc.

Who are Mike Rich's colleagues at Churchill Downs Incorporated?

Mike Rich's colleagues at Churchill Downs Incorporated include Mark Hull, Jennifer Potts, Tricia Amburgey, Alexandra Linca, and Ashley Davis.

How can I contact Mike Rich?

You can use AeroLeads to view verified contact signals for Mike Rich at Churchill Downs Incorporated, including work email, phone, and LinkedIn data when available.

What schools did Mike Rich attend?

Mike Rich holds Mba, Finance from The Ohio State University - The Max M. Fisher College Of Business.

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