Mike Richards Email & Phone Number

Joppa, Maryland, United States

General Manager at Chesaco RV's flagship store. Responsible for managing all dealership department’s efficiency, income, and expenses.

Raleigh, North Carolina, United States

General manager at Campers Inn Raleigh store responsible for managing all fixed operations and dealership departments.Grew the business to a top performer in the region through process of Sobel and Spader.Implemented a structured sales process that grew front end gross profits to one of the highest in the region.Successfully mentored sales, service, parts, and warranty to the top producing dealership.Recruited a top performing management staff.Rebuilt service department from scratch into the number one service department in the company above all 39 locations.Campers Inn RV of Raleigh - Selma, NCJune 2020 to December 2020General sales manager for motorized and towable sales at Campers Inn of Raleigh.Increased gross sales margins by implementing a structured sales processSignificantly reduced aged inventory to a 400+ DAYS in the towable segment and motorized segmentsImplemented sales, prep, and internet training curriculumRebuilt staff in sales, reception, and detail departments

Raleigh, North Carolina, United States

Joppa, Maryland

General Manager at Chesaco RV's flagship store. Responsible for managing all dealership department’s efficiency, income, and expenses. Grew overall net store profits by 118% since taking over in 2016.

Thornburg, Va

Sales manager for towable and motorized sales. Since starting back in August 2014 we have doubled previous numbers both in units delivered and gross profit along with implementing a structured sales process.

Colton, California

Merchandising and posting inventory for the dealership's website. Dealing with all online prospect inquiries. Social networking and media development.

Westminster, California

Finance, insurance, and funding at McMahon's RV corporate headquarters located in Westminster, California. Duties in finance included a one day turn around a lender funding (fastest funding for any RV store in the area), training lender programs, establish a relationship with lender contacts, the psychology of maximizing deal profits with back end adds, recruiting credit unions & alternative lenders, getting hard to process approvals funded, achieving product penetration & profit goals, training federal & state compliance to sales departments, ect. Took a finance position in order to take my career at McMahon's RV to the next level for a higher position in the company. Unfortunately the company filed bankruptcy in 2014.

Westminster, Ca

Sales manager at McMahon's RV corporate headquarters located in Westminster, California. Huge key to our success was off site shows in which I set up and worked with many local vendors to capitalize on demographics that normally didn't cater to our on site facility clients.Duties include; desking deals, financing a deal, sales process, new & used marketing/merchandising, advertising development, closing psychology, goal setting/accountability, customer/sales servers, customer satisfaction tracking & development (C.S.I.), sales trends, inventory budgets/forecasting, flooring budgets/days supply, internet development, product/process training, recruiting/staffing, ect.

Santa Fe Springs, Ca

Finance, insurance, and funding at Mike Thompson's RV corporate headquarters located in Los Angeles County, California. Pursued a background in finance to understand the dynamics of lender programs, establish a relationship with lender contacts, the psychology of maximizing deal profits with back end adds, recruiting credit unions & alternative lenders, getting hard to process approvals funded, achieving product penetration & profit goals, training federal & state compliance to sales departments, ect. Took the a finance position in order to take my career at Mike Thompson's RV to the next level.

Santa Fe Springs, California

Sales Manager at Mike Thompson's RV corporate headquarters in Los Angeles county, California. Duties include; desking deals, financing a deal, sales process, new & used marketing/merchandising, advertising development, closing psychology, goal setting/accountability, customer/sales servers, customer satisfaction tracking & development (C.S.I.), sales trends, inventory budgets/forecasting, flooring budgets/days supply, internet development, product/process training, recruiting/staffing, RV show setup, ect.

Colton, California

Managing the sales floor for towable and motorized sales at the highest volume store at Mike Thompson's RV in Colton, Southern California. Duties included managing computer based customer follow up system, merchandising new and used inventory, training seminars, service department inventory preps, closing deals, managing and reporting customer up system, customer satisfaction follow up, RV show desking, ect.

Colton, California

Team leader sales person at the number one store out of all four Mike Thompson's RV dealerships. Team leader responsibilities included process & product training, designated closer, and team goal setting & tracking.

Irvine, California

My career start in Traveland USA, a staple destination in the RV industry. Traveland USA, one of the nation’s first one-stop shops for recreational vehicles and services, and a fixture in Irvine, Calif., for nearly four decades.Traveland was built around a frontier days theme and was as much a family entertainment destination as it was an RV mall. Weekends often saw 1,400 cars come through the gates, many loaded with families who would picnic at the duck pond and enjoy entertainment at the nearby gazebo while shopping for an RV.

High School

Education record